"Very good, very good. So according to what you just said, you did ask her why she wanted these medicines, right?" After Mu finished speaking, he sat down. Even though it was already past his off-duty time, he still put on his white clothes again. Great coat.
"I asked, and she said she couldn't sleep because her son was annoying her, and she needed some sedatives to help her sleep." Chu Sisi answered truthfully. "Then I wanted to find out why she had insomnia. It seemed that the reason was her 6-year-old son. He was said to be very naughty and never stopped. Except when sleeping, she had to stay with the child at all other times. Be careful and kids can cause trouble.”
Then she became very irritable, and the most serious thing was that she couldn't sleep well. "
Mu heard every word of Chu Sisi's words clearly and remembered them clearly.
"How do you think?"
Mu asked.
"I just wanted to tell her that mothers have a lot of troubles, and it's very common for children to be naughty. I wanted to help her relax, and then see if there were other physical reasons that caused her insomnia."
The more Chu Sisi talked, the more she felt guilty. Just now, she was almost completely overwhelmed by the patient's aura, which was extremely irritable and menacing for the patient.
"Did she listen to you carefully? Is your treatment going smoothly?"
Hearing Mu suddenly say this, Chu Sisi shook her head quickly, "No, it's too depressing. Many times I can only ask one question, and she interrupts me again. I finally waited for her to finish complaining, and then asked her one question. He immediately interrupted me again, and kept interrupting, and kept interrupting, basically I should just give her the medicine and that would be it.”
Liu took a faint breath of the heat in the room, and then shook his head, "It's too difficult. It's too difficult to meet patients who don't talk well. Let's forget about children like Zhou Ming. Children are ignorant and just tolerate it. If adults don't treat them well, To be honest, I have also encountered this kind of patient, and I was complaining to Dr. Mu just now."
"Let Dr. Chu speak first." Mu interrupted Liu Dandan.
"Well", Chu Sisi glanced at Mu gratefully, "Then I changed my tactics."
There was a hint of confidence in Chu Sisi's eyes.
Liu laughed lightly.
"I just thought that although I can't solve the problem here, I can calm her down first, and then try to get her to come again and let Dr. Mu treat her, which will also keep the patient."
After Chu Sisi finished speaking, she was eager to analyze some encouragement and recognition from Mu's expression.
Mu nodded slightly, almost imperceptibly, but Chu Sisi still felt that she saw the teacher's approval, so she expressed her analysis of the patient's disease with more confidence.
Mu Quan approved, "Very good, it's not easy to do this. We really can't let the patient talk properly in the first treatment, so we should first follow their habits and let them talk as much as they can about what the patient said. Just listen, listen attentively, listen very, very carefully, truly listen.”
“What does it mean to listen very sincerely?”
Chu Sisi asked, Liu Dandan also looked at Mu with bright eyes.
These two people are really amazing. These things that require many hours of therapeutic experience and self-realization to understand actually require him to use words to explain clearly.
Is this really a good thing to force others into difficulty?
But if Chu Sisi doesn't tell her, I'm afraid she will become even more confused.
No experience or technique can be vague or metaphysical, nor can it be illusory. Although the professional skill of "listening" is difficult to evaluate and measure with standards, there are still some ways to teach it.
The listening effect directly affects whether the doctor can discover the difficulties encountered by the patient, whether he can help the patient clarify his thoughts during subsequent treatment, and even whether the doctor can judge whether the patient is in a state of crisis.
But there is sometimes a huge gap between people's words and people's true thoughts. Even if the patient tells you seriously, it may not be true.
Therefore, the technology of [listening] can also be said to need to be cultivated slowly and gradually improved.
For Chu Sisi, training the ability of [basic listening] is the most appropriate and most needed at the moment.
If something like today happens again, with this ability, Chu Sisi's own self-confidence in the treatment process can also be improved.
If a doctor shows lack of confidence, it is a bad thing in most cases.
"Dr. Chu, [Basic Listening] means to listen well to the patient and let the patient talk as much as possible. There is no need to interrupt or force the treatment to enter the rhythm that the doctor wants. Your mentality can be adjusted to "I want to hear, I am willing to listen." "
"I want to listen, I am willing to listen." Chu Sisi repeated in a low voice, and then said: "Of course I am willing to listen, I am just afraid that I will not do well."
After saying that, Chu Sisi held her hands in front of her, and Mu followed her example and crossed her hands in front of her.
"You see, this posture is not good. It will make the distance between the two people wider and create a barrier. It is not conducive for one party to talk, and naturally it is not conducive for the other party to listen. This is mutually reinforcing. Some simple and easy-to-use methods can help Dr. Chu master basic listening. For example, place your hands naturally on the table, or put one hand on the table and the other hand on the side. In short, do not cross your hands to convey this [ Just use body language like "Confrontation", "Rejection", and "No interest"."
Liu Dandan was dumbfounded, "There are so many things to pay attention to, it's so difficult."
"Is it difficult? Then remember the simplest one."
Chu Sisi huffed and put her hands down, but hesitated and didn't know where to put them. She didn't say it was nothing, but after Teacher Jing Mu said this, she didn't know where to put her hands.
"What is the simple method? Teacher, please tell me."
Liu Dandan was thirsty for knowledge, but Chu Sisi wanted to learn everything immediately. She wished she could get into Mu's mind and learn all his skills.
"Just like now, thinking that I want to learn from this person, I can't wait to get into his brain and his heart to learn all his skills."
Chu Sisi's eyes were not just surprised, but frightened. Could Teacher Mu be able to read minds?
Teacher Mu happened to tell her what she was thinking just now.
This is too much of a coincidence.
"Law school and medical school are both very difficult majors. I have experienced that it is really troublesome to memorize these things. How could the teacher master these pathologies so clearly. Human bones, organs, and those indicators, gallbladder It is also related to the differential diagnosis of cholangitis, hepatitis A, hepatitis B, hepatitis C, filamentous fēnliè and non-filamentous fēnliè.” 21
