Jingshan First People's Hospital (hereinafter referred to as Jingshan Hospital)
Doctor standardization system:
Ling. Jingshan Hospital is an ancient hospital in Jingshan City that has been established for a century. It has a long medical history and experienced doctors, with good patient-patient relations and superb medical skills.
In order to standardize hospital activities, and for the good development of patient-patient relationships, as well as your life, health and safety (please do not enter the radiology department by mistake), doctors and interns in our hospital must abide by the following seven rules when conducting hospital-wide activities with work.
1. Code of Conduct for Doctors of Jingshan Hospital
2. Regulations on the screening process for healthy volunteers entering drug clinical trials
3. Doctor-patient communication rules
4. Patient admission rules
5. Patient discharge rules
6. Patient referral rules
7. Patient informed consent rules
Chen An looked at the densely packed rules and regulations and felt his head hurt.
"There were just a few items in the first game, but this time there are seven categories in the general outline. It's worthy of being the second game... No, since I'm not under [special care], shouldn't the difficulty be lowered?"
Chen An murmured in his heart, but then he thought about it, why did he enter the story world early?
"Maybe, I've been targeted."
Chen An took a deep breath and slowly turned his eyes. Fortunately, now that Chen Sheng was asleep, he also needed to rely on his own strength to pass the level. There was a high probability that unknown beings would not find out the clues.
Well, on the other hand, the chance of passing the level has also become slim.
Sliding the screen with his finger slightly, Chen An continued to read the rules of Jingshan Hospital.
...
1. Code of Conduct for Doctors of Jingshan Hospital
0. The hospital is divided into the South District and the North District. The South District is the general medical department, including internal medicine and surgery. The North District is the intensive care unit and psychiatric treatment unit.
1. The southern area of the hospital is divided into three floors above ground and two floors underground. The three-story building above ground, from bottom to top, is the "Outpatient Department and Emergency Department", "Inpatient Department" and "South Area Support Department". The two floors below are, from top to bottom, the "Morgue" and "Scientific Research Department" .
2. The north area of the hospital is a four-story building with no basement. The first and second floors are for the psychiatric treatment department, the third floor is for the intensive care department, and the fourth floor is for the north area support department.
3. Doctors in the North District and South District also need to abide by the seven codes in the general outline, but the North District and South District are managed independently, and handovers must be carried out in strict accordance with "6. Patient Referral Rules".
In addition, doctors in the North District are not allowed to inquire, discuss, or study anything between patients and doctors in the South District. The same applies to the South District.
4. For the sake of the good physical condition of doctors and nurses, the hospital will never allow the same employee to work day shift and night shift on the same day. The night shift in our hospital is from 22:00 to 6:00, lasting 8 hours.
5. In order to maintain a good mental state of employees at night, doctors and nurses on night shift in our hospital are required to receive night shift training. If you need to apply, please contact the deputy director of the south district in the south district and the deputy director of the north district in the north district.
6. For your good work efficiency and standardization of hospital rules and regulations, please do not smoke or drink alcohol during your employment. Food and water are provided as standard daily. Please come to the logistics office at any time to collect them.
6.5 Due to busy work, different meal times for employees, insufficient room space, etc., our hospital does not have a canteen. Please use your free time to find a staff corridor without patients to eat. Thank you for your understanding.
7. In order to maintain order in the hospital, any employee of the hospital, whether interns, nurses, doctors, attending physicians, or supervisors, are not allowed to communicate across levels. They can only communicate with the superiors and subordinates with whom you are most familiar.
2. Regulations on the screening process for healthy volunteers entering drug clinical trials
Dear Health Volunteer:
Welcome to Jingshan Hospital to participate in drug clinical trials. Since the launch of clinical trials thirty years ago, Jingshan Hospital has been working hard to build the Jingshan brand and do our best to protect the rights and privacy of subjects. Before entering the trial screening, you also need to go through the following process:
1. The researcher fully informs the clinical trial project situation, and the subjects sign two informed consent forms: one is the informed consent form regarding the clinical trial project; the other is the "Jingshan Hospital Clinical Research Subject Database System" volunteer The purpose of the informed consent form for patient information collection is to better protect the subjects and ensure the quality of clinical trials.
2. The researcher checks whether there is any difference in appearance between the identity photo held by the volunteer and the person himself. Our hospital adheres to the principle of understanding. If the difference is not significant, the appearance is deemed to be the same.
3. Conduct identity verification in the "Jingshan Hospital Clinical Research Subjects Database System", including ID card verification and face verification, and eliminate volunteers who are still in the recommended interval period of the previous trial. This identification card reader is authorized and produced by the hospital security department and can identify the authenticity of ID cards.
4. Enter the inspection and inspection process of screening.
Thank you for your great contribution to the development of medical and health care and for your trust in us!
3. Doctor-patient communication rules
1. Purpose:
This regulation is specially formulated in order to better communicate with patients, avoid conflicts between doctors and patients, and maintain hospital order and safety.
2. Scope of application:
All medical staff and patients in the hospital.
3.Definition:
Doctor-patient communication is when the patient starts medical work, regardless of consultation, treatment, communication, and health care. Both doctors and patients focus on the themes of injuries, diagnosis and treatment, health and related factors, with the doctor as the leader, and through all-round methods with their own characteristics. Information is exchanged through multiple channels, and reasonable guidance is provided for the diagnosis and treatment of patients' injuries and illnesses, so that doctors and patients can form a consensus and establish a trust, trust, trust and cooperative relationship to achieve the goals of safeguarding human health and promoting the development of medicine.
4.Working procedures:
4.1 Medical staff should continuously strengthen their personal professional ethics, establish the idea of treating patients as relatives, serve patients wholeheartedly, and solve their problems. With professional qualities, rigorous attitude, good medical style, persistent pursuit and work spirit of excellence, we have won the trust, love and respect of patients.
4.2 In medical work, medical staff must treat patients and their families with respect and equality. No matter what the patient's attitude is or what kind of disease the patient has, they must not be condescending and avoid being cold, hard, pushing, dragging, or pushing. Let patients feel that the hospital will give them the same warmth as home.
4.3 When diagnosing and treating patients, doctors should inquire about their medical history in detail and listen patiently and carefully to their chief complaints. You must be kind when answering various questions raised by patients, and your explanations and information must be objective and accurate. When necessary, you can understand the patient's words from the patient's perspective in order to better understand the patient's condition.
4.4 Insist on ward rounds. The physician in charge of inpatients in the South District must make ward rounds at least twice a day, inform patients and their families of changes in the patient's condition at any time, and keep records of the disease process.
Each patient in the North District is assigned a corresponding responsible physician, who monitors the patient's condition 24 hours a day and records the course of the disease at all times. If there are special circumstances, please contact the Security Department of the South District, because there is no security department in the North District.
4.5 Before performing various examinations, the purpose of the examination should be introduced to the patient and family members. During special examinations, relevant matters and fees must be explained to the patient according to the situation, and the patient's consent and signature must be obtained. The results of the examination must be truthfully informed to the patient or family. The hospital adheres to the principle of humanization. If the patient strongly requests not to be informed, the patient's wishes can be followed.
4.6 Before special treatment and special examination, the purpose and risks of the relevant examination and treatment should be clearly explained to the patient, and the patient should sign the "Informed Consent" after obtaining their understanding and consent. Special treatment comes with certain risks. Before proceeding in the South District, please contact the person in charge of the referral in the North District in advance.
4.7 Before surgery, surgical risks, surgical accidents, surgical complications, disease development, prognosis and the true condition of the disease must be fully introduced and explained to the patient and family members in detail. Do not avoid the introduction of surgical risks in order to win the opportunity for surgery. , do not make unrealistic promises to patients. Of course, if a risky situation still occurs, we can only choose to accept it calmly.
4.8 The Doctor-Patient Harmony Office will regularly organize relevant training to improve the communication skills and skills of medical staff, effectively avoid doctor-patient conflicts, and build a doctor-patient relationship full of harmony, trust, warmth and happiness.
4.9 The Doctor-Patient Harmony Office and various clinical departments can increase communication between doctors and patients through patient follow-up, satisfaction surveys, symposiums, etc., improve work processes, improve the quality of medical services, and provide patients with safe, high-quality, Warm and happy medical environment.
4.10 Conflicts between doctors and patients in the Southern District must be properly resolved in a timely and effective manner to prevent the conflicts from expanding and complicating them. Cases that may cause serious doctor-patient disputes should be reported to the doctor-patient harmony office in advance. Please contact the North District Security Office if necessary.
4.11 When the Doctor-Patient Harmony Office receives a complaint or request for a reply from a patient, the relevant departments should actively cooperate and give a true, objective and reasonable explanation. If necessary, they should discuss the case in the department and give a written reply. No one should use any To excuse ourselves, we must make patients trust us. This is a good practice in our hospital, and we must never let patients lose trust in us.
Mutual trust is crucial in the doctor-patient relationship and the treatment process.
4.12 Departments and personnel who have caused major doctor-patient disputes or liability accidents due to poor service attitude, weak sense of work responsibility and lack of doctor-patient communication, and have had a negative impact on the hospital will be punished accordingly in accordance with relevant regulations. If necessary, send to the North District for educational criticism.
...
Chen An looked around carefully. For some reason, the hospital rules always gave him a sense of déjà vu that made the hairs on his back stand up.
It's obviously normal.
"This hospital's sense of responsibility is really good. It establishes a mutual trusting relationship with patients... eh, mutual trust?"
Inexplicably, Chen An shuddered.
Still weird!
Very strange!
"However, the rules no longer exist here. Didn't the doctor who took me tell me about those four, five, six, and seven four? Maybe it was because they were not accessible at the time."
After Chen An confirmed that no information was missing, he scanned the rules again and turned off his phone.
The amount of information was a bit large, so he had to take it in slowly.
At least for now, it seems... normal?
It's not like Laoshanlin where monsters want to kill you when you come up.
Chen An shook his head, no, the bar owner would not be so kind...
The most urgent thing is to go to your chief physician and ask about the other four points so that you are prepared.
