Volume 2: Ecology Chapter 189: Establishing a Department to Handle Home Appliances After-Sales

Style: Girl Author: Lohas ComicsWords: 3087Update Time: 24/01/18 12:32:04
Of course, Xi's father and Xi's mother knew about this upstart in Xizhou City. One was the news network and Xizhou's news and newspaper reports, as well as the exclusive interview with his daughter's award-winning interview. And after seeing the two together last night, I also learned about Yang Liufang's struggle through his subordinates. He felt that the young man relied on his own ability to go from shining shoes to selling needles, threads, and step by step to become a business star today, which is worthy of praise. of contemporary good young people.

Saturday's family dinner went very smoothly because Xi's father and Xi's mother had a thorough understanding of Yang Liufang. Yang Liufang gave Xi's father and Xi's mother gifts brought by his parents and master, just a few gifts that he and Li Tongfu carefully crafted in Hangzhou. The two elderly people didn't like the finished gift box they prepared, but the rice wine and shrimp paste made by Yang's mother were favored by them. During the meal, the two elders drank rice wine with them, and the whole family enjoyed themselves. Yang Liufang drank several glasses of wine with the old man. Although he drank red wine, he quickly became drunk. That day, Yang Liufang lived in the director's building of the Bureau of Geology and Mineral Resources, where Beifeng's home was located.

The next day, Yang Liufang was woken up by a phone call. He started answering the phone and handling work while in bed. After washing up, Northwest Feng came to wake him up for breakfast, gave him ironed clothes, and of course gave him a quick kiss. Yang Liufang changed his clothes and got up to make a phone call. She pushed Yang Liufang from behind to go to the bathroom to wash up. While Yang Liufang was washing up, she held the phone by the side and turned on the speakerphone, so that Yang Liufang could listen, brush his teeth and wash his face, and think about his answer at the same time. Father Yang and Mother Yang were having breakfast in the living room, also listening to the future son-in-law deal with things in a clear and logical manner, and were very satisfied. Especially when it comes to this year’s Arbor Day, I’m even more careful.

"Mr. Yang, the Garden Bureau called to ask how many trees we plan to plant on Arbor Day this year? What kind of trees are needed?"

"It's 4,000 for the leather factory, 3,000 for the furniture factory, and let Secretary Shi confirm with the district and city. When will the road from the airport expressway to the development zone be repaired? Those 5-year-old trees on Yingbin Road will be repaired." It’s easy to decide whether to cut it or not.”

"Are you still inviting provincial leaders this year?"

"Well, forget it, it's extravagant and a bit formalistic."

"Okay. The municipal party committee and government also sent a secretary to call and ask if there will be a tree planting activity and whether the leadership time should be set aside in advance. President Li of the head office also wants to bring his little grandson to experience life."

"Oh, when the city leaders come, there will be requirements from the district. Let Mr. Li call Director Lu of the district management committee to see what requirements he has. This year, the event will be held in Shige Village. Let Secretary Shitou know about it in advance. .”

"OK."

"Any thing else?"

"No." As soon as they hung up the phone and the two of them sat down at the dining table, the phone rang again. After the call was connected, Director Wang's voice came on the receiver.

"Brother, the city has notified you that it will cooperate with your tree planting activities. It said that leaders are participating and they want us to report on it."

"Well, I just finished the communication. I didn't want to make it that big, but the city leader's secretary asked me to arrange the leadership time. It would be disrespectful not to invite. So, brother, this year the main venue will be in Shige Village." At this time, Xi's father took a sip of milk and signaled that he wanted to speak.

"Lisheng, have you had breakfast?"

"Oh, Uncle Xi, we've eaten. Xiao Yang is at our house." The other end of the phone was surprised and excited.

"Brother, I'm here. I drank too much with my parents yesterday and didn't leave."

"This hairy son-in-law. Uncle Xi, aunt, I hope I can find a reliable boyfriend for Xiao Xi."

"Yes, it's reliable. Auntie is satisfied. When you are free, you can come to our house for dinner together."

"Okay, Auntie."

"Lisheng, let me give you a suggestion. This Arbor Day is about doing practical things to protect the environment. Your TV station should film more activities that reflect people planting trees. It doesn't matter what leaders are doing there. use."

"I understand, Uncle Xi, we must listen to your teachings."

Xi's father had already finished breakfast and was preparing to go to work with Xi's mother. The Bureau of Geology and Mineral Resources was not far from the living area, and the two of them usually walked to work unless they had any particularly urgent work. Yang Liufang and Beifeng sent the two elders out of the gate and ate a few random bites when they came back. Yang Liufang drove her to Provincial Taiwan first and went to the supply and marketing cooperative to handle the matter. It turned out that some of the first batch of VCDs sold had difficulty reading the discs after more than half a year of use, which involved after-sales service issues. Some customers actually called 315 to complain.

Last year, 315 Wangtai mistakenly broadcast the news about the Supply and Marketing Cooperative, which affected them and prevented them from doing business for several months. Yang Liufang knew the power of Consumer Day, and he had to handle this matter personally. He had summoned Li Wei to the supply and marketing cooperative for a meeting, and asked Lao Chen to let his son, who studied electronic engineering, also attend the meeting. When Yang Liufang arrived at the supply and marketing cooperative, the participants were already waiting in the conference room. Wang Shan first reported on the overall situation.

"Currently, the first batch has been sold. CCTV users can still read the discs because they use genuine discs and video tapes and can finish reading them. But ordinary home users mostly buy pirated discs. When reading the discs, Just stuck, there will be strip and block patterns.”

"How many such users are currently counted?"

"More than 30 individual users came to consult, and there are 8 units of CCTV, plus our own 2 sets, a total of 40. As time goes by and the equipment ages, it is estimated that there will be more."

"Li Wei, Chen Han, you know technology, what's the reason?"

"Maybe the motor belt is loose."

"It may also be a problem with the laser head."

"Of course there's something wrong with the saucer, too."

"Yanhua, if we return everything within the one-year warranty period, how much loss will we suffer?"

"It's only been six months now. If we get to the end of the year, we probably won't be able to stop the 10 million yuan."

"This is too much."

"There's nothing we can do about it. Once someone calls 315 to complain, we'll probably spend more than this. Mr. Wang Shan, what's your opinion?"

"My idea is to ask the technical department, including Chen Han, to choose a Sunday to spend a day at the supply and marketing cooperative, waiting for customers who have problems with VCDs to come to consult, and ask them to leave the equipment, and we can disassemble and inspect it to find out. What's the reason? I asked the person in charge of procurement to contact Guangzhou to see how to solve it."

"Well, that's a good suggestion. But I suggest that for the eight closed-circuit television units, it would be best for our people to come and replace them with new VCDs. After all, they have equipment purchased when we were having the most difficult sales. Don't worry. If you don't care about the matter and don't ask about it, it will chill people's hearts."

"OK."

"Chen Han, your business is pretty good, right?"

"Well, it's the off-season now. In addition to selling VCD recorders and the like, black and white TVs are okay, but large color TVs and refrigerators are not selling well."

"Can you discuss with your dad about hiring someone to take care of it, and you can go back to work in the group?"

"What are you doing back here?"

"In this way, you see that we sell a lot of home appliances here. In addition to checking the purchase, Levi's side is more important to ensure the normal operation of the equipment in the two factories. At the same time, I have a very important task for him recently. So I want to set up an after-sales service center in the supply and marketing cooperative, on the same level as your father's market management department. You will be assigned three positions under you, and you will be responsible for technical maintenance, customer service and communication with sales merchants. Recruit the personnel yourself. President Yanhua and Manager Li Wei will interview you together, what do you think?"

"Thank you, Mr. Yang. I'll discuss it with my dad."

"No need to discuss, it just depends on your wishes. I will tell your father."

"Oh, what about the salary?"

"Educated people are different. If you don't punish yourself for yourself, you should care about your own treatment. The salary is the same as your father's, and the insurance and other things are all included."

"My dad has shares."

"That belongs to your family. And it was the stock that your father bought when we were short of funds when we started the business. But now the group company is not short of money, so it is very difficult to buy shares. Let's do this. In the future, we will grow bigger, for example, we will produce VCDs ourselves. , video recorders, televisions, etc., you have priority in buying shares. But the premise is that everyone works together to get the group company to that point."

"Okay, Mr. Yang, then I agree."

"Okay." After Yang Liufang said that, he picked up the phone on the table and called the furniture factory. He asked Shi Fang to arrange for someone to come to the conference room on the second floor of the supply and marketing cooperative and separate an office of 15 square meters. The reason why this office is It is slightly larger than the market management office because there is room for maintenance. He also asked Manager Chen Han to follow Manager Chen Han’s instructions for the arrangement of furniture.

"Manager Chen Han?"

"Well, the son of Manager Chen of the Marketing Management Office is responsible for solving after-sales problems of the household appliances we sell."

"Okay, I'll send someone there tomorrow."

"Well, let's find Manager Chen and his son. Mr. Yanhua is too busy."

"Then it's settled, President Wang Shan, you take the overall responsibility. Don't let everyone know about 315."

"knew."

"If you don't have anything else to do, let's leave the meeting. Mr. Yanhua, aren't you busy next time?"

"It's okay, just some chores."

"If you don't want to deal with it urgently, you and I can go to the leather factory together and have a meeting with Mr. Li and Manager Li Wei."

"good."

"How did Levi get here?"

"Ride a motorcycle."

"Oh, then Yanhua and I will drive back first, and you can ride back on the motorcycle. We'll meet in the conference room of the factory."

"good."

It was almost noon when we arrived at the factory. Li Tongfu took Yang Liufang and Yanhua to the canteen for dinner. Li Wei came back to see that there was no one in the conference room and saw that he had also gone to the canteen near noon. After finishing his meal, he wanted to come over and chat with them while eating, but when he saw Xin Ye was there, a table was filled, and he was with the workshop workers.

"It's like this. I went to Beijing for a meeting a few years ago and I felt that the products of other development zones across the country had higher technological content than ours. The reason why we stood out was because of the design and my bragging. These days I have a I want to discuss the idea with everyone and see if it is feasible.”

"Well, what do you think? It doesn't matter if you don't build an atomic bomb." Li Tongfu joked, making everyone laugh.

"We haven't done that yet. It's like this. The sewage discharged from our tannery factory smells bad. It's yellow and looks disgusting."

"Mr. Yang, it's time to eat."

"Okay, let's talk in the conference room later."