The waiter who had plausibly asked her "what are you looking at" a second ago, immediately panicked and apologized profusely in broken English when she heard her speaking English, and even the traditional trick of "changing faces" was not as fast as hers.
At this time, Yu Changle had an old saying floating in his mind:
If apologizing works, why do we need the police?
Yu Changle had no intention of quarreling with this waitress. Such a high-minded, foreign-loving person would be an embarrassment to the Chinese people if she stayed in a foreign-related hotel. Treating Chinese and foreign guests like her with two different faces would only make foreigners embarrassed. Men despise our fellow men even more.
She is not a disciplinary policeman, and she has no intention of criticizing others from the moral high ground. However, she also cannot rub sand out of her eyes. Since she has caught her, she must do her part for social progress.
If everyone turns a blind eye to the dirt they encounter around them, then everyone will end up living together in one big garbage dump.
She didn't say another word to the waitress, but turned and walked to the front desk. The waitress hurriedly chased her and apologized and explained. Yu Changle ignored her and only asked the front desk to contact the lobby manager.
Seeing that Yu Changle was about to get serious, the waitress became completely anxious:
"I've already apologized to you, what else do you want?! Aren't you being unreasonable and unforgiving?!"
Yu Changle smiled instead of getting angry: "I must accept your apology? Isn't the premise of your apology because you insulted the customer first? Then what did I do to deserve you to scold me?"
A few words left the waitress speechless.
The lobby manager rushed over immediately after receiving the news. Yu Changle did not add any exaggeration, but just told the lobby manager exactly what happened just now.
The lobby manager blushed for a while. The waiters in each department of the lobby were carefully selected. Regardless of their height, appearance, family background, and education, they were much better than ordinary workers in the factory.
According to what Yu Changle said, the waitress used English insults for no reason when facing Chinese guests. As soon as she heard the guests speak English, she immediately apologized unconditionally. This is obviously a different treatment of guests. Don’t be too ugly if you worship foreigners. .
When they did service training, they did emphasize the need to be warm and friendly to foreign guests, but that doesn't mean they have to be cruel to their own compatriots!
The lobby manager apologized repeatedly and said that he would take this incident of insulting guests seriously.
At this time, Jiang Yu also came down from upstairs. Seeing a circle of people surrounding Yu Changle, he quickly went over and asked:
"Changle? What happened?"
The lobby manager's face became even stiffer when he saw that Jiang Yu and this little girl knew each other. She was a regular guest in the luxury suite of their hotel, and she would come and stay for about a week almost every month.
For high-end hotels like Jinbo Hotel with high prices, foreign guests certainly have the spending power, but there are only a handful of foreign guests coming to Jinbo. Large domestic customers like Jiang Yu are the gods of wealth that they rely on for survival.
If you offend the friend of the God of Wealth, isn't that going to ruin your own job? !
The lobby manager couldn't think of how to explain to Jiang Yu for a while. Until Yu Changle finished speaking, he didn't want to get entangled in this small incident that happened unexpectedly. It was more important to talk about business.
"The lobby manager will take care of small things. I came here to ask you if you are done with your work? When do you plan to return?"
When the lobby manager heard what she said, his eyes were full of gratitude and he nodded hurriedly:
"Of course, please don't worry, our hotel will definitely handle this matter. If you have anything to do, you might as well sit down and chat slowly. I'll have someone bring you a pot of tea."
She didn't know what Yu Changle did, but Jiang Yu was a businessman from Yangcheng, and people there loved tea.
Under the warm invitation of the lobby manager, the two of them sat in the cafe booth where Yu Changle had mistakenly sat just now.
This time, the waiter in the cafe became completely smart. Without saying a word, he served the two of them a pot of Tieguanyin as instructed by the lobby manager. His expression was also respectful and no longer arrogant.
Seeing that Yu Changle looked fine and talked about business again, Jiang Yu did not ask further questions but replied:
"I've got everything done. If it's convenient for you, we can leave today. There is a train to Yangcheng at eight o'clock in the evening. I'm just going to buy a ticket now. Maybe I can only buy a seat ticket."
Originally, he and Yu Changle only had a mutual relationship. Although he had a slight affection for her before, when he learned that Yu Changle was married, he was only a little regretful, far from being unable to let go.
It is not difficult for Jiang Yu to get along with Yu Changle as a friend again, so when he saw her again today, he was also open and honest.
Yu Changle was very happy when he heard that he could set off today:
"Okay, let's go to the station to buy tickets now. If we can buy tickets today, we'll leave today. If not, we'll leave tomorrow!"
As long as he thinks about making money, Yu Changle is full of energy.
Jiang Yu was not verbose. He had traveled extensively with his father before, and it was normal for him to settle down and set off at any time.
Before leaving, Yu Changle called the waiter in the coffee shop, and the waiter came over cautiously with a smile on his face:
"Hello, miss, do you need some more tea?"
Yu Changle shook his head and asked, "How much does this tea cost?"
The lobby manager said hello before leaving. The tea consumed by these two guests cannot be charged. The waiter quickly said:
"This pot of Tieguanyin is given to you two by our hotel. You don't have to pay."
Yu Changle waved his hand: "Tell me how much I should charge for this pot of tea?"
The waiter thought she just wanted to know the price, so she answered honestly:
"A pot of Tieguanyin costs four yuan."
A pot of tea at Jinbo Hotel is as good as ordering two big dishes at Haoke, which is indeed not cheap.
Yu Changle nodded and stood up, took out five yuan and put it on the card table:
"In addition to the tea money, this is a tip for you."
According to the customary tip of 10%, Yu Changle's tip was 25%, which is not a big deal.
The waiter in the cafe was surprised and happy, and thanked Yu Changle repeatedly.
Yu Changle didn't want to throw money at people. After giving the cafe waiters a lesson just now, she also wanted to remind them not to judge people by their appearance. Even if they are doing service work based on profit, they should not underestimate the strength of the Chinese people and do a good job. Only by serving customers and satisfying guests can you get the rewards you expect.
She just complained about the abusive waiter just to correct the bad habits she encountered, not to take advantage of the pot of tea. There was no need to accept the favor for nothing.
When she arrived at the station, Yu Changle took out the letter of introduction that Meng Jiuan had given her and easily bought two sleeper berth tickets to Yangcheng at the ticket window, both of which were lower berths.
This made Jiang Yu sincerely look at her with admiration. Sleeper berth tickets on trains are the most sought-after and they often need to be purchased a few days in advance. When doing business, he always leaves at the drop of a hat. If he can buy a soft seat on the same day, it is considered good. Yes, there are still many times when you can only buy hard seats or even standing tickets, which is really difficult.
If just now Yu Changle took out five yuan to pay the bill, Jiang Yu thought it was no big deal, but now it is not something ordinary people can do easily to buy a bed on the train leaving on the same day.
