The issue of worker training has now become the most important issue before Zhang Xingyang.
The hardest thing for them to understand here is the standard operating procedures.
These old workers, who had been working in military factories since the 1970s, could not understand why they had to follow these seemingly cumbersome operating procedures.
After all, quality management systems had just emerged in China at this time.
Two years ago, the National Standardization Administration Committee released the earliest version of the ISO9000 series of standards.
However, the concept of standardized quality management did not follow this trend and spread into this factory, which had almost stopped production at that time.
That evening, Zhang Xingyang summoned the entire technical guidance group and held a meeting on improving the efficiency of current worker training.
"It's been two days since you guys came to Factory 703. What do you think?"
Zhang Xingyang did not criticize their teaching methods at the beginning, but asked them how they felt.
At this moment, the dozen or so people sitting below almost exploded.
Chirping, anything.
Some people say that workers always speak in dialects, making language communication difficult.
Some people say that workers are stupid and they can’t understand no matter what you say.
There were also a few who said they were not particularly adapted to the climate here and were acclimated.
There are almost all kinds of situations, especially the teachers in these technical guidance groups, all of whom are students who have just stepped out of campus.
There are many, many problems at work.
In response to everyone's questions, Zhang Xingyang began to patiently do everyone's work and said:
“If you don’t understand the language, just write more on the blackboard and add more pictures.
Most of them are veteran workers who have been in this industry for many years and still have basic industrial literacy.
You can get a general idea through text and pictures. "
After finishing speaking, Zhang Xingyang turned to look at the young man who said the workers were stupid, and said sincerely:
“These workers are not stupid, they just don’t understand these things.
When you were training at the institute, you were no better than them.
Or did you forget? Can I help you recall memories? "
Looking at Zhang Xingyang who was looking at her playfully, the little girl who was still a little angry instantly calmed down and said honestly:
"I was wrong, Dean Zhang."
Seeing that the other party relented, Zhang Xingyang didn't really want to make things difficult for the other party. He glanced at the dozen or so people present and said:
“I know many of you find the job of technical guidance difficult and communicating with workers difficult.
But this world is like this, and those difficulties are quietly waiting for us to solve them.
There is nothing we can do but try to solve the problem. "
As Zhang Xingyang spoke, he turned to the blackboard behind him and wrote on it, saying:
"Today during the day, I observed when you were in class. The areas where workers have difficulty learning are mainly concentrated in several aspects such as professional terminology, execution steps, safety precautions and quality control."
Then Zhang Xingyang explained in detail the requirements in these aspects.
For example, the interpretation of professional terms must be unified to prevent different understandings among workers. Especially for professional terms with multiple abbreviations, they must be unified.
Speaking of this, Zhang Xingyang suddenly named Su Xiao, who was sitting in the audience and taking notes quickly:
"Team Leader Su, we will discuss this with everyone later and come up with a unified standard."
After saying that, Zhang Xingyang continued:
“For execution steps, the steps and processes of operations must be detailed, and each step should be concise and clear.
Especially considering the acceptance ability of workers, we must use charts or flow charts as much as possible to show these operating steps.
At the same time, safety precautions and quality control during the production process need to be emphasized with workers. "
After Zhang Xingyang finished speaking his thoughts, he began to let everyone speak enthusiastically.
What Zhang Xingyang didn't expect was that the first one to stand up was not the usual thorns, but the more docile Su Xiao.
"Dean Zhang, I think you need to discuss the status of the workers in class with Factory Director Hu."
Zhang Xingyang didn't understand the connection between the two: "Are these two related?"
"A lot of new equipment has arrived in the factory in the past two days. Director Hu asked all the workers to install the equipment after class, and even worked all night long. Many workers were listless during class during the day. This has a great impact. The quality of our teaching.”
Hearing this, Zhang Xingyang was also a little helpless. This problem is almost unsolvable now.
If workers are not allowed to install equipment, trial production after one month will inevitably be postponed.
But if the workers are asked to stop training, they still need to find time to carry out the training later. Otherwise, they will look at the machine with big eyes and small eyes after a month.
Finally, Zhang Xingyang almost frowned and said:
"I have discussed this issue with Factory Director Hu before. Recently, he will recruit a group of previous workers for installation work, which will alleviate some of the work of training workers."
In the next half hour, almost everyone in the technical guidance group had many questions, and Zhang Xingyang could only solve them one by one.
In this way, on the second day, Zhang Xingyang continued to visit every training classroom.
Our teaching work has finally undergone certain changes, and the classroom atmosphere has become much more vivid.
In particular, many lecturers have begun to use practical methods.
Use some real-life problems encountered in factories to explain the importance of standard operating procedures to workers.
Often combined with these past experiences, workers can gain a better understanding.
There are even some workers who are good at summarizing and observing during the factory production process and draw inferences from their own past experiences.
He showed off his skills in front of the arrogant members of the technical guidance team.
Zhang Xingyang found Hu Deming who was busy arranging various matters in the venue and asked:
"How's the re-recruitment of old workers going, Lao Hu?"
Hu Deming took a thick list, handed it to Zhang Xingyang and said:
"This is the list of people I have recruited so far who are willing to come back to work, a total of one hundred and twenty people.
Most of them went out to make a living on their own when the factory's performance was not good.
Basically, they are not very old. They are in their thirties, which is when they are capable. "
Zhang Xingyang simply scanned these resumes and basically found no problems, so he handed them back to Director Hu and said:
"I believe in your vision, but it's best for them to come to the factory to work today."
Hu Deming said quickly at this time: "I have made arrangements a long time ago. They are installing the CVI furnace now!"
