This night was destined to be uneventful, and Wu Hao basically didn't get much rest. Every once in a while, he would ask about relevant progress.
At 11 o'clock in the evening, the user of the third faulty mobile phone was finally found. Compared with the second person, this person seemed calmer and handed the phone directly to the personnel of the crisis public relations team.
When asked why he did not contact the after-sales service in time, he said that his mobile phone broke during a business trip. So I posted on Weibo out of anger, and then I was busy with work and never went to the after-sales service. As soon as I got home and was preparing to go to after-sales service tomorrow, I was visited.
Although I don't really believe this person's words, as long as I get the phone, the job is more than half done.
The most important thing for them at the moment is to send the phone back, and leave this person to the crisis public relations team to deal with it slowly.
After getting the phone, the crisis public relations team immediately sent someone to return the phone to Shenzhen City. Because it was already early in the morning, there were no flights for the day in this city. They could only drive more than 200 kilometers to catch a regular flight to Yangcheng in another city, and then get off the plane and take the high-speed rail back to Shenzhen.
By the time Fang Zhiyuan and the others got their phones, it was already past five o'clock in the morning. Regardless of the tired Fang Zhiyuan and the others, they quickly began to dismantle and analyze the mobile phone. Compared with the first two mobile phones, this mobile phone is relatively complete, so the disassembly work went smoothly.
After receiving the news, Wu Hao's heart finally fell by the wayside, and he immediately prepared to seize the time to rest for the upcoming press conference.
At 10:30 in the morning, Wu Hao and Tao Zhengyang drove to the hotel where the press conference was held, and were watched by a large group of people outside the hotel.
"Are these all reporters?" Wu Hao asked the staff leading them.
"There are some reporters, and most of the others are self-media and anchor Internet celebrities who can't get in. They come to join in the fun." The staff around him quickly explained to him.
Haha, Wu Hao glanced at the people on both sides, and then walked quickly inside. Seeing this, Tao Zhengyang quickened his pace and followed him.
Arriving backstage, the two met up with Fang Zhiyuan and his fault investigation team, who were already waiting here.
"Thank you for your hard work." Wu Hao held Fang Zhiyuan's hand and said.
Fang Zhiyuan smiled and shook his head and said: "I just stayed up for a few nights, nothing happened, just go back and catch up on some sleep."
Wu Hao smiled and said: "Okay, after this incident, I will grant you a few more days of leave. You can find an exclusive hotel to have a good rest for a few days. All expenses will be reimbursed by the company."
"Thank you, Mr. Wu!" Not only Fang Zhiyuan, but also several team members who followed Fang Zhiyuan this time were also excited.
Wu Hao waved his hand and said to him: "Are the results reliable?"
Fang Zhiyuan nodded seriously and said: "Don't worry, this is a unanimous result reached by our fault investigation team after careful analysis. It is absolutely reliable."
"I'm relieved about this." Wu Hao nodded.
At this time, Tao Zhengyang came over with a middle-aged man in his early forties: "Mr. Wu, let me introduce to you. This is Huang Zhizhong, the director of our R&D department, and the leader of this fault investigation team. He will introduce it to you later. The reporters introduced the relevant situation of these three faulty mobile phones, and your worker (Fang Zhiyuan) added."
"No problem, I have admired Mr. Huang for a long time." Wu Hao smiled and shook hands.
Huang Zhizhong smiled at him and said, "No, your name, Mr. Wu, is the one I hear most."
Ha ha ha ha……
At the reminder of the press conference staff, Wu Hao and Tao Zhengyang tidied up their attire, and then walked into the press conference together.
As soon as I entered the venue, I saw a flash of lights flashing in front of my eyes, which was very dazzling. Holding back the discomfort, Wu Hao and the others walked to their positions very calmly.
Immediately, the host announced: "Dear friends from the media, our press conference has officially begun. First, please ask H, Mr. Tao Zhengyang, general manager of the mobile phone product division, to introduce the basic situation of this incident."
Because it was a press conference, the scene seemed more serious. Upon seeing this, Tao Zhengyang immediately took out the speech he had prepared early in the morning and began to speak into the microphone.
Wu Hao, who was sitting next to him, was sitting upright, listening and sizing up the reporters in the audience.
According to his rough estimate, there were probably nearly a hundred journalists of various types at the scene. There was a row of long guns and short cannons, including some official media and international media. It seems that everyone is very concerned about this press conference.
"...This is the specific incident. Now we ask Huang Zhizhong, the leader of the fault investigation team for this incident and the director of our H Wei mobile phone R&D department, to announce the results of our fault investigation on these three mobile phones."
After speaking, Tao Zhengyang nodded at Huang Zhizhong. Upon seeing this, Huang Zhizhong took out a report, then stood up and came to the large LCD screen on one side to preach to the media in the audience.
"Good morning, dear friends from the media. After this incident, the company attached great importance to it and instructed us to immediately initiate a fault investigation procedure.
After hearing the news, Mr. Fang Zhiyuan, the head of the battery technology R&D laboratory of Haoyu Technology, and members of the Suixi team, as well as staff and technicians from relevant authorities, established an incident failure investigation team to investigate the three incidents that occurred this time. Investigate mobile phone security incidents.
During the course of this investigation, we encountered a lot of trouble. First of all, time was very tight. Mr. Tao and Mr. Wu only gave us three days and required us to produce a complete and accurate fault report within three days.
Secondly, we had trouble contacting these three users and finding these three faulty phones. us……"
After introducing the whole process, Huang Zhizhong waved, and then asked someone to bring out the disassembled parts of three faulty mobile phones that were placed in glass display boxes.
"These are the three mobile phones that malfunctioned in this three incidents. Due to time constraints, we did not restore them after disassembly and research, but kept them in a disassembled state.
Everyone, please look at the big screen. What is displayed on the big screen is exactly the status when we found these three mobile phones. These are the screenshots of the Weibo account background posted by the owners of these three mobile phones, as well as the relevant ID cards and real photos.
In order to respect relevant laws and protect privacy, we have mosaicd the faces and ID number names of these three people.
This is the relevant certification document we requested from the local public security department. This is a copy of the relevant confession. "
After showing these to the reporters, Huang Zhizhong said seriously to the media reporters in the audience: "I can responsibly tell everyone here that these three mobile phones..."
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