On the 22nd, the day before the press conference, Wu Hao led relevant team members of the company to arrive in Shenzhen City.
There are more than thirty team members traveling with him this time. In addition to relevant members of the marketing department, production department, and the company's legal and external publicity departments, Wu Hao's secretary and personal security team are also accompanying him.
There were originally some other people, but he cut them down. It's just a normal crisis, there's no need to go into such a big fight.
As soon as the plane landed at Shenzhen Airport, Wu Hao and the others received the news. It is said that nearly a hundred reporters have been waiting outside the airport for a day, hoping to take pictures of him leaving the airport and take the opportunity to interview him.
Wu Hao couldn't help but frowned when he heard this. These people really didn't think it was a big deal. It's not that he's afraid of these people, but the results haven't come out yet, and it's hard to answer these media questions, so he'll leave it to the press conference.
So he immediately decided to come out from the airport's special passage, and then hurriedly boarded the waiting vehicle and left.
Even so, the reporters with great power did not escape. When Wu Hao was still in the car, some media released a set of photo reports.
"Wu Hao arrived in Shenzhen City in a low profile, avoided reporters, and left in a hurry, with a solemn face."
In the photo, Wu Hao was indeed surrounded by a crowd of people, quickly walked out of the passage with his head lowered, and then got into the car. Combined with such a title, it is inevitable to make people speculate.
Regarding such reports, Wu Hao couldn't laugh or cry. But there will be a press conference tomorrow, and he is too lazy to respond.
After arriving at the hotel, after some repairs, Wu Hao went directly to the H headquarters to visit Tao Zhengyang. After all, this time it was also because of the controversy caused by their batteries, so they still had to have the proper attitude. Wu Hao took the lead in visiting them.
Tao Zhengyang was very enthusiastic about Wu Hao's visit and had been waiting in the lobby before his arrival. Seeing Wu Hao, he took the lead in extending his hand and said with a smile.
"Mr. Wu, thank you for your hard work along the way."
Wu Hao strode forward, held Tao Zhengyang's hand, and said with an apologetic expression: "Mr. Tao, I have caused you trouble."
Tao Zhengyang shook his head and smiled: "No, the results haven't come out yet. If anything happens, let's find a solution together."
Before the results come out, it is indeed not the time to shirk responsibility from each other. The first thing they have to do now is to calm down the incident as soon as possible and eliminate the negative impact caused by this incident.
At present, the sales of the H version of the pro version have been seriously affected, and even suffered a lot of impact. For Wu Hao and others, new products equipped with this super battery will also be released during the promotion festival.
Therefore, calming down the incident and eliminating the impact are their most important tasks, and the others are nothing compared to these.
After exchanging pleasantries, Wu Hao and Tao Zhengyang were surrounded by people from both sides and arrived at a medium-sized conference room on the eleventh floor.
After sitting down, the two parties immediately started talking. First of all, both parties must reach a consensus on some of the events in this incident. Only in this way can both of them have a unified voice at tomorrow's press conference.
"In terms of batteries, we not only conducted another safety failure drill in the laboratory, but also re-inspected the reserved samples of this part of the battery batch supplied to you, and there were no problems. Therefore, I can confidently report to you You guarantee that there is no problem with our batteries."
Hearing Wu Hao's confident assurance, Tao Zhengyang shook his head and said: "The joint test results have not yet come out, so it is too early to say this.
In reality, there are too many reasons for battery and mobile phone failures, which cannot be simulated in the laboratory.
So we should wait patiently for the results to come out. Whoever is responsible is responsible. "
Wu Hao nodded and said: "You are right, now is not the time to shirk responsibility, and I am just expressing an attitude.
If there is any safety or quality problem with our products, we will bear all the responsibilities.
The press conference will be held tomorrow morning. The most important thing for us right now is to wait for the report submitted by the joint incident investigation team. "
Tao Zhengyang nodded and said: "I have urged them to speed up in this regard. At present, the user of the second faulty mobile phone has been found and the mobile phone has been obtained.
The users of the third mobile phone are also actively searching, and the latest news coming from there already has clues. At present, our crisis public relations team and the local public security department have set off to go there, and the results are expected to be available soon.
After getting the mobile phone, they will take the fastest flight back to Shenzhen City and hand it over to the joint incident failure investigation team. Members of the fault investigation team worked overtime overnight, and preliminary results are expected to be available by tomorrow morning. "
"Isn't time a bit tight?" Wu Hao frowned and asked.
Tao Zhengyang shook his head and smiled bitterly: "The main reason is that it takes too much time to find someone, but one night should be enough. With so many technical experts, we can basically understand what caused the fault.
If that doesn't work, we can only postpone the press conference to a later date. "
Wu Hao nodded when he heard this, then looked at Tao Zhengyang and said, "I heard that the user involved in the second incident has been detained by the public security agency."
Tao Zhengyang nodded and said: "Yes, this person has a big problem. If we hadn't issued the reward notice in time, this person would have escaped long ago.
Finally, we found it at the high-speed rail station, and we also found the mobile phone after fishing in the river for a long time.
At present, we have asked this person from the public security agency to conduct an overnight surprise interrogation and strive to obtain relevant interrogation results before the press conference. "
"What's the initial cause of the failure?" Wu Hao asked.
Tao Zhengyang shook his head: "It's not clear yet. The phone has been sent to the joint incident investigation team and is currently being investigated."
Wu Hao frowned when he saw this and said, "As for this person, he didn't say anything."
"No, he has been silent since he was found. We asked the public security department if we couldn't ask him." Tao Zhengyang shook his head.
"As long as there is no problem with the phone, everything is easy." Wu Hao nodded.
After chatting some more about tomorrow's press conference, Wu Hao immediately stood up and left. At present, they can do nothing but wait for the relevant investigation results.
Through Fang Zhiyuan's report, Wu Hao also got an idea. The second mobile phone is currently being disassembled and analyzed. It's just that this phone was thrown into the river, with a lot of sediment in it. Coupled with the previous spontaneous combustion explosion and subsequent blisters, the inside was already in a mess, making analysis more troublesome.
However, they are already speeding up, and preliminary results are expected to be available by evening.
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