In the evening, a piece of information quietly went online, and the popularity gradually increased.
After a night of fermentation, by the morning of the next day, it had been widely spread and everyone knew about it.
"Such a big thing happened." Chang Qing stood in front of the conference table, his face ashen: "I didn't know about it until the morning!"
"Dean." Director Wu of the Information Department said with a tired face: "I learned about this at one o'clock in the morning. At two o'clock, everyone in the department was already in place. At that time, I also informed Vice President Chen, who is in charge of us."
"Indeed." Vice President Chen took over the words: "Dean Chang, I know that you are aware of Qian's situation. It's not something urgent or urgent, and I won't disturb you in the middle of the night."
"Last night, what I thought was that we should find out the facts first, and then make several response plans overnight, and then report to you. But I didn't expect that this time difference was what they wanted."
"Then what results did you find?" Chang Qing took a deep breath, forced himself to suppress the fire, and then asked.
"This time the public opinion is fierce. I guess there are people behind it who are adding fuel to the flames. Otherwise, it wouldn't have reached this level in just one night." Vice President Chen sighed.
"Does this still need to be investigated?" Chang Qing glanced at Vice President Chen and sighed helplessly.
"Director Sun, you should have also retrieved the medical records. What is the result? Is there any human error?"
"According to the current information, the patient's death should not be directly related to our hospital." Sun Bin waved his hand, and a young man immediately distributed a large stack of photocopied materials.
"Patient Chang, female, 22 years old, was sent to the emergency room due to a traffic accident 18 days ago. She claimed to have abdominal cramps at the time, and the doctor who treated her was Tao Le."
"Tao Le?" Chang Qing twitched the corner of her mouth slightly, and then said, "You continue."
"The physical examination showed that the heart rate was 118 beats/min, which is tachycardia, and the blood pressure and other indicators were normal. Emergency bedside ultrasound showed that the pregnancy was 20 weeks and the fetal heart rate was 40 beats/min."
"At that time, routine blood tests, urine tests, and color ultrasound examinations were performed in the hospital, and there were no abnormalities. After rehydration and acupuncture, the abdominal pain disappeared, and he was discharged from the hospital after remaining under observation for 24 hours."
Chang Qing frowned when he heard this: "Why didn't you do an enhanced CT of the upper abdomen to rule out spleen damage?"
"Actually, Tao Le made this suggestion, but the patient's family members firmly opposed it, saying they were worried about radiation affecting the fetus." Sun Bin said: "From the color ultrasound results, it has been basically confirmed that the patient's spleen is not damaged, so she also There was no persistence.”
"Basically?" Chang Qing sneered: "Only the results of the enhanced CT of the upper abdomen can completely rule out minor damage to the spleen, and can become the most powerful evidence for the hospital in this crisis."
"Everyone knows the result of the incident. The patient died of spleen rupture and bleeding!" Chang Qing's voice rose several times:
"They did not contact us in advance, but went directly to the Internet to coerce public opinion and claim that the matter was a medical malpractice and then claim compensation."
"But we, because of the negligence of a young female doctor, can't even produce any evidence!"
When Yuan Xiangqian heard this, he frowned: "Dean, I was actually present that day."
"Tao Le did propose a CT examination and repeatedly communicated with the family members. The latest CT machines in the hospital have no radiation. But the family members, especially the patient's mother-in-law, were very resolute and refused to let in any oil or salt at all."
Chang Qing said angrily: "Communication is a science. You can't put all the responsibilities on the patients and their families - they don't understand. You can persuade them nicely, instead of just not doing the work if it doesn't work! "
When Director Zhang of the General Surgery Department heard this, he also intervened: "I think the hospital may not have any responsibility in this incident."
"The results of the color ultrasound are right there. I just looked at them. There are no obvious wounds on the spleen, and there is no bleeding. This result will not cause the patient's sudden death twenty days later."
"Are you saying that this patient's death may not be related to the car accident?" Sun Bin asked.
"Yes." Director Zhang sighed: "The autopsy results support death due to spleen rupture, but judging from the existing evidence, it is more likely to be caused later."
"It would be great if everything could be judged by guesswork." Chang Qing ignored Director Zhang and turned to ask Sun Bin: "How is the contact with the family members?"
"We have been contacted. The other party said that there is no need to go to the Health Bureau or the court. The main thing is to see if our hospital can give a reasonable explanation."
Director Wu of the Information Center added: "They also posted this request online, and it aroused sympathy and support from many people."
"Explanation?" Chang Qing rubbed his eyebrows: "What explanation?"
"Apology and compensation." Sun Bin said.
Chang Qing pondered for a moment and then spoke:
"Let's do this. When they come over in a while, we won't show up. It's up to you, Director Sun, to communicate with them."
"Since we have no way to prove that the ruptured spleen was not caused by the car accident, and the public opinion is like this, we still want to calm down the matter."
"Dean, isn't this appropriate?" Yuan Xiangqian and Director Zhang said at the same time.
Chang Qing waved his hand: "Everyone is dead, and no one wants this to happen. The patient's family members did not complain, which shows that they are reasonable. Lao Sun, please go find out for me and see what their expectations are. , try to satisfy it to the extent possible.”
Seeing that Yuan and Zhang were still arguing, he added: "Actually, of course I would be happy to drag this matter out until the end of the investigation and let it go - but this method is the most undesirable in today's network information age. "
"The longer we delay, the greater the damage will be to the hospital's reputation. When the time comes, if people sue us, they may not be able to get anything good in the end."
"It's better to cut through the mess quickly, show a positive attitude, and quickly resolve this dispute."
As soon as he left the conference room, Yuan Xiangqian took out his mobile phone, called Tao Le, and told her the cause and effect of the whole incident.
Tao Le remembered the young pregnant woman. At that time, she checked with her golden finger and found that the patient's organs were intact, but the fetus was affected by minor trauma and suffered from respiratory distress, so she performed acupuncture on her.
Not only that, for the sake of safety, she also fed back 8 points of life source energy to ensure the health of mother and child.
"Thank you, Director Yuan, for notifying me in time." Tao Le said, "I can confirm that there were no problems with the examination and treatment at that time. There must be some hidden reason for the patient's death, so don't worry."
Yuan Xiangqian couldn't let go at all: "Actually, during the meeting just now, many people supported you, but Chang Qing insisted on going his own way and refused to listen to others' advice. But don't worry, I will go up to him to talk to him later. , we must not let him put this blame on your head."
"You don't need to worry about this matter." Tao Guang looked at Xi Mu and said in a very calm tone: "I will definitely give the deceased and the courtyard a due explanation."
