Kunming City, Sanqing Headquarters.
Xiang Gaofei hurried into the office, hung his thick dark blue down jacket on the hanger, walked quickly to his desk, and browsed the emails on his computer.
The entire movement was done in one go, in a smooth flow, in less than 30 seconds, and not a single second was superfluous. He didn't even glance at the coffee that the assistant on the desk had just brewed.
He has been too busy recently. He travels to and from the company and major hospitals every day, and he doesn't even have time to stop and take a breath.
Even during the Chinese New Year, he didn't take much vacation. Instead, he took his parents over and stayed with them at home for three days, and then stayed at the company.
Since the successful launch of diagnostic AI, Sanqing has reached a cooperation agreement with the health department to trial run it in the first batch of eight tertiary hospitals.
The intentions were discussed with the superiors, and even the red-headed documents were issued. Then it was his turn to implement the work.
Diagnostic AI is strong, but how to apply it in the hospital's diagnosis and treatment system is not a simple matter. It cannot be done by calling an interface in the system.
The specific situation of each hospital is different. It is necessary to communicate closely with each hospital from top to bottom, deeply understand the business logic behind it, collect the needs of personnel at all levels, and medical data, in order to tailor services to satisfy customers. .
Only when the specific needs and business modules are clarified can targeted optimization be carried out. As for the specific software optimization part, it is the least important work.
Xiang Gaofei responded to emails for two hours before finishing the work at hand. He picked up the coffee on the table and found that it had gone cold.
"Xiao Ping, give me a cup of hot drink." He called to the assistant at the door, leaned back, let out a long breath, and relaxed his tense brain nerves.
In less than a minute, a strong aroma of coffee wafted in, and then a middle-aged woman in her early thirties, with a capable temperament and dressed in professional attire walked into the door.
She put the small and exquisite coffee cup in her hand on the table and said with a smile: "Mr. Xiang, you are tired, drink a cup of coffee to refresh yourself. I used the espresso freshly brewed by the coffee machine and specially made a double serving according to your taste. concentrate."
Xiang Gao Fei nodded, took it in his hand and took a sip. A strong burnt bitter taste mixed with the mellow aroma exploded on his tongue, making his eyelids twitch, and his brain seemed to have received an electric shock, becoming clear instantly.
It wasn't until the liquid passed through the throat that the silent taste buds returned to normal, feeling a slight sourness on both sides of the tongue.
For years, he had relied on this double espresso to wake him up every day, just like breathing and drinking water.
When I first studied abroad, my life was really hard. In addition to studying hard every day, I had to work part-time to earn living expenses, and I squeezed out part of my meager living expenses to send home.
Although the school’s scholarships are okay, they can only meet basic needs.
The main reason is that his family is too poor, his parents are in poor health, and he still spends so long studying.
Other students can make money to support their families after graduating from college, but he still has to study hard for six or seven years to wait until he graduates with a Ph.D., so he can only work more to support his family.
During that time, he only slept four hours a day, relying on constant cheap espresso to survive.
Even later, a single shot of espresso was no longer enough, and I still felt sleepy all the time. I could only rely on the bitter stimulation of a double shot of espresso to maintain a sense of clarity amidst my physical and mental exhaustion.
Later, I couldn't hold on anymore, so I switched to computer science. At least I could earn some extra money through programming without having to wash dishes, which made it easier.
After graduation, he found a high-paying job, married a wife and had children in Eagle Country, which was regarded as success in the worldly sense.
However, the heavy pressure at work also made him breathless. In addition, his talent was not in this area, and he was never as comfortable as chemistry, which was why the subsequent series of tragedies occurred.
Fortunately, things took a turn for the worse and I met my senior brother again, so I returned to China and picked up my old business again in Sanqing.
Although he switched to computers again, it is very closely related to medicine, which allows him to take advantage of interdisciplinary aspects.
In addition, his career was successful and he took the high position of president of the branch of Sanqing Group. Finally, all the hardships came to an end and he was happy.
However, the habit of drinking espresso every day remained.
Especially when he was busy at work, the stimulation of double espresso always made him have a conditioned reflex and instantly filled him with fighting spirit.
It was like muscle memory, it had become a part of his body and he could no longer quit.
After Xiang Gaofei drank the coffee, he was instantly resurrected with full health, so he called in the subordinate responsible for the hospital's contact to inquire about the business progress.
"What's the latest news from the hospital?"
There was a look of embarrassment on the subordinate's face, but he hesitated to speak.
Xiang Gaofei's face remained calm and he said in a deep voice, "What's wrong? What's going on?"
The subordinate smiled bitterly and said: "We have made many improvements based on the needs of the hospital. However, after the new version was ready, as soon as it was proposed to be trial-run in the system, the hospital kept shirking it. They were always worried about this and that, which caused work It’s not going very smoothly.”
"After our repeated inquiries and inquiries, the hospital made a request."
"They hope that we can first connect the diagnostic AI to the medical guidance robot, and then consider fully integrating it into the hospital's diagnosis and treatment information system after a trial."
Xiang Gaofei's face turned ugly. Although he was aware of the conservative nature of the hospital, the complexity of this situation was beyond his expectation.
However, he did not get angry, but said in a deep voice: "Since they said that, they must have their own reasons."
"Maybe it's because I'm afraid of trouble, or I don't have confidence. I think the changes are too big all at once, and I'm afraid of problems. These are all reasons, and it's understandable."
"As a manufacturer, we should consider it from the customer's perspective, do more work, and strive to dispel their doubts."
"It is a relatively safe plan to conduct targeted trials in certain aspects first, and then popularize them after the results are achieved."
"What do you think about this guidance robot?"
The subordinate was well prepared and quickly said: "Many hospitals have introduced many medical robots in order to welcome intelligence and informatization."
“The most common among them is the intelligent delivery robot, which is mainly responsible for delivering medicine, delivering meals to the isolation area, and recycling linens and medical waste in the hospital. These robots can autonomously open and close doors, autonomously take elevators, autonomously avoid obstacles, and autonomously Charging and other functions do not require human operation.”
"The delivery robot can also replace nurses in delivering meals, medical records and laboratory test orders. It has remote real-time communication capabilities and can communicate directly with nurses and patients. It already has preliminary intelligence."
“The second is the guidance robot, which can provide 24-hour uninterrupted service without manual management. It can provide expert doctor introduction, registration and payment, medical guidance, department guidance, health education, postoperative precautions, intelligent consultation and other functions. Although it is still It’s relatively simple, but it’s also in line with the hospital’s future smart development trend.”
"Each of these eight hospitals has three or four medical guidance robots. However, the robots are not smart enough to provide integrated medical services. They are in a rather useless situation."
"Hospitals are also interested in the highly intelligent nature of Sanqing's diagnostic AI. They want to connect it to the diagnostic robot first and recycle the waste, so that they will have more confidence in the diagnostic AI."
"Look, this is a detailed work report."
Xiang Gaofei frowned as he looked at the report, but soon relaxed and nodded.
"It makes sense. At the software level, the role of diagnostic AI may not be obvious enough, but if it can be combined with hardware such as robots, it will have a shocking effect."
"But will this robotics company agree?"
The subordinate nodded and added.
"You don't have to worry about this. The guidance robots in these hospitals all belong to the same third party, called Zhengyuan Medical Robot Company. They are very willing. As soon as they heard the hospital's request, they immediately contacted us and said they wanted Sanqing Diagnostic AI can be licensed for commercial use, allowing them to connect it to their own robots.”
"Their hardware capabilities are okay, but the software is average and not smart enough. Many functions require patients to manually select them, which is no different from a registration machine. And in terms of human-computer interaction, it is almost the same as a mobile assistant."
"As a result, after the novelty wears off, patients don't like to use them very much. The hospital bought a bunch of these robots, but they didn't have the effect of replacing human services, and they were very dissatisfied. Therefore, the business was not good and it never became popular. Up, in a half-dead state of loss.”
"They are now eager to cooperate with Sanqing and take advantage of this trend. If they can combine software and hardware to create a truly intelligent medical guidance robot, then this business can be completely revived."
Xiang Gaofei smiled and was very satisfied: "That's not bad. Do they have detailed technical parameters for their robot?"
The subordinate handed over a technical document and explained.
"I also experienced this medical guidance robot in the hospital. Its functions are very simple. It can only complete basic inquiries, guidance, and registration functions. It cannot do anything else."
"Their robots are divided into three styles, and the functions are all similar. The difference is just high-end and low-end."
"The low-end one is just a base with a giant screen on it, and the high-end one is a human figure with a head and body, and the screen is mainly placed on the body."
"It has many functions. This pre-examination and triage system can interact with patients through voice interaction, introduce the hospital's doctors, display the doctor's specialty diseases and consultation time, and then recommend the corresponding department based on the symptoms. It also has an infrared temperature measurement system installed. Detect the patient’s temperature in real time.”
"After determining the subjects, patients can scan the QR code on the screen to register. After paying, route guidance will be provided and a walking route map will be displayed. If they are on the same floor, the robot can take you where you want."
"A chat system is also provided, but it is all about some kind of health propaganda. It is very rigid. I think patients will be bored after just two sentences."
"In addition, the medical guidance robot also has laser autonomous navigation function and app remote control function. These are the most basic configurations."
“As for the hardware, I’m surprised because it’s very large and the battery has a relatively high capacity. It’s equipped with a fast charging function. It only takes one hour to fully charge. The energy consumption is also very low. The working time is about 12 hours. If you use it for a long time, It can last for 20 hours in a static state, making it very suitable for night shifts.”
"Then it also walks stably and flexibly, can automatically accelerate and decelerate, and the automatic obstacle avoidance function is very sensitive."
Xiang Gaofei's eyes suddenly lit up: "That's good. This robotics company is willing to spend money on hardware."
The subordinate smiled disdainfully: "Maybe it's because the money was given a lot. One machine costs hundreds of thousands, so the hardware was given with sufficient sincerity. Otherwise, if the software was so poor, how could the hospital be willing to do it without some fancy hardware to supplement it?" Spend this money.”
Xiang Gaofei laughed and said: "It's so expensive. It seems that the medical guidance robot is really not profitable."
The reason is very simple. Selling less will make the price more expensive. If the volume can really increase, the price will definitely come down.
Moreover, Xiang Gaofei rarely sees this kind of guidance robot in hospitals. It can be seen that hospitals that buy this product are very rare. They probably all buy it back to make intelligent prototypes and create outstanding performance.
The subordinate nodded: "This is a hardware company. Its main business is delivery robots. That can reflect their advantages in hardware. The medical guidance robot is really not very good, and the software is a mess."
Xiang Gaofei laughed loudly: "This is our advantage. The hardware of this kind of robot is too simple and the technical content is not high. President Wei definitely has no idea. The best way is to cooperate with the robot company and give full play to each other's advantages." , and implement AI diagnosis in hospitals as soon as possible.”
"You should contact this company immediately and advance cooperation matters immediately."
Xiang Gaofei looked solemn and made a decision immediately.
Sanqing's diagnostic AI strength lies in software. Without suitable hardware access, application in hospitals is actually very slow and complicated.
Because the experts at the hospital are older, they are not so receptive to new things, and they are all more conservative.
It took them a long time to accept the electronic resume system, let alone AI diagnosis.
If AI diagnosis is directly connected to the hospital system, it will be equivalent to a sea-shaking change, which these old experts simply cannot accept.
Considering everyone's affordability, it is more in line with their demands to implement intelligence in some less important places first.
If it can be implemented on the medical guidance robot first and a shocking sample can be made, then subsequent advancement will be much easier.
The next day, Xiang Gaofei met with representatives from the robotics company. The two parties had a great discussion and quickly signed a series of cooperation agreements.
After the meeting, the two teams proposed new technical solutions for the medical guidance robots already in use in the hospital.
Mainly for the software aspect, because the robot has been sold and there is not much room for improvement in hardware.
It took about half a month to complete a comprehensive system upgrade of the medical guidance robots in ten tertiary hospitals.
Class A hospitals are relatively wealthy and buy the highest-end humanoid medical guidance robots.
These robots have a white, round head, which is made to look like a woman, with complete facial features and soft lines, including eyes, mouth, nose, and ears.
The upper body also has a pair of slender arms that can wave and indicate directions.
As for the entire chest, there is a large screen.
The robot even has a slender waist, and the round base of the lower limbs is shaped like a mermaid.
Although they are not the same species as the lifelike robots in science fiction movies, the distance between them is no longer so far away.
Especially when Xiaomei’s face appears on the screen and the robot is guided to make quite human actions along with the questions and answers.
Everyone present looked deeply at each other.
At this moment, everyone was extremely clear.
You are making the history of robots yourself.
(End of chapter)
