This double standard scene made netizens unable to restrain their anger.
They took up their keyboards and launched an all-round verbal attack on Sanofi online.
The trending search quickly reached the top, and this Gallic state-owned pharmaceutical company instantly turned into a street rat that everyone wanted to beat.
#Sanofi Globally Recalls Antihypertensive Drugs, Only Ignores China#
Patients are angry, and ordinary people are even more angry.
Double-standard behavior by foreign companies often occurs in China, and people have already developed a stress reaction.
The first thing that came to mind was the Bangguo Two-Star Group, which was already out of control in China.
At that time, its mobile phone also had a battery explosion incident and was recalled globally. However, it only denied the incident in China and even refused to provide after-sales service to the victims. This caused public outrage and completely withdrew from the Chinese market.
Since then, netizens have had zero tolerance for this kind of double-standard behavior.
As soon as this happens, we will immediately strike hard, and we must launch a public opinion offensive to beat the opponent to the point of bowing his head and admitting his mistake.
Soon Sanofi's official homepage was completely ruined, bsp; "Double-standard dog, get out of China!"
"Why isn't the drug recalled if there is something wrong with it? If we co-author it, we are inferior to others and we should take poison?"
"Recall! Recall! It's a shame I've been eating it for so many years, but my attitude is so bad."
"My mother has already developed some problems after taking this antihypertensive medicine. Let's wait and pay for it."
"Rubbish companies only know how to make money and will go bankrupt sooner or later!"
Generally speaking, unlike consumer electronics companies, pharmaceutical companies are not well-known among non-patients. Unless they are one of the best in the industry, such as Pfizer, they will have enough presence in the minds of ordinary people.
Although Sanofi is also a well-known pharmaceutical company in the world's top 500 companies, it is still relatively transparent in the public domain. It has only a few thousand fans, and they are not even members. They only post news related to their own drugs.
At this moment, the operations staff were trembling in the face of a lot of scolding.
The first reaction is to close the comments and quickly report it to the leader.
"Mr. Swansea, it's not good. Now regarding the recall of antihypertensive drugs, public opinion on the Internet is scolding us."
As soon as Sanofi China President Swansea returned to the office, he saw his secretary running over in panic.
He had just had a phone call with the headquarters and found out that the headquarters was struggling with the global recall, so he couldn't help but frown.
"Okay, I understand. Let the PR department handle this matter coldly."
"A recall is impossible. It is related to our reputation, and this antihypertensive drug has always been a best-seller. If we recall them all in a market as big as China, we will not only admit our own problems, but the losses will also be inestimable. .”
Swansea finished speaking calmly, sat down at his desk, and prepared to handle official business.
"Okay, I will notify the public relations department." The secretary could only shut up.
Swansea looked at the secretary's retreating back and couldn't help but sneered.
It's just some online public opinion, nothing to worry about. I believe that as long as we keep silent and deal with it coldly, this storm will soon pass.
It is impossible to recall, not even in this lifetime.
The headquarters is under a lot of pressure now. This incident has seriously affected this year's sales. Revenue is bound to drop significantly, and the stock price will also fall miserably. It may even be sued by some patients. All in all, the losses will be heavy.
However, drug supervision in developed countries is too strict. Even if you lose money, you have to hold your nose and recall it. Otherwise, you are likely to face an astronomical government fine, not to mention high civil compensation caused by adverse drug reactions.
In short, if drugs are not recalled when there is a problem in foreign countries, the compensation will be really painful and unforgettable for pharmaceutical companies.
If the accident is serious, the fine can be billions of dollars; if the accident is minor, the compensation amount may be hundreds of millions of dollars.
The punishments in China are much lighter than those in foreign countries. It can be said that they are not painful or itchy.
Generally, it's just a few hundred thousand, but in more serious cases, a few million will be enough.
Swansea was very aware of this situation, and after some weighing, decided not to recall him from China.
The low penalty is one reason, and the other reason is that the carcinogenic impurities in antihypertensive drugs may only cause cancer. This chance is very low, about the same as the chance of causing cancer from eating barbecue every day.
So in his mind, it is approximately zero, and currently no patient has come to his door with cancer.
From all aspects, there is no conclusive evidence that Sanofi's irbesartan has clear safety risks.
Besides, the Food and Drug Administration has not spoken out, and the hospital has not given any negative feedback, so why should he be anxious?
Swansea thought about it and felt that the situation was great and that the online public opinion was just a trivial matter, so he immediately put the matter behind him.
After a few days of this, Sanofi officials have remained silent, not only turning off comments, but continuing to publish news as if nothing had happened.
"On China Organ Donation Day, Sanofi celebrates love."
"On National Eye Care Day, Sanofi protects the bright vision and lights up a bright future."
"Guard your extraordinary child and enjoy a happy childhood!"
"World Multiple Sclerosis Day, speak out for love and connect you and me!"
This attitude of pretending to be dead instantly angered countless netizens, especially patients who have been taking medication all year round.
After the hot search dropped, it was pushed back by netizens.
"He's actually pretending to be dead. This little turtle is really acting like a 6."
"I'm already sending emails to Sanofi's headquarters, and it feels really good to be scolded."
"I have also reported this bad incident to the Food and Drug Administration. I believe the relevant departments will respond soon."
"I go to major hospitals every day and complain that the hospitals sell drugs with major safety hazards. Just wait, I don't believe it can't be cured."
"The news spread among the patients, and everyone was filled with outrage and said they would never buy any medicine from this company again."
Suddenly a netizen posted a tearful complaint.
"My dad has been taking Sanofi's irbesartan tablets for ten years. Recently, he was suddenly diagnosed with lung cancer. It must be because of taking this medicine. This is a major medical safety incident. I have filed a lawsuit in court and asked for compensation. ”
"There must be many patients who have been taking this drug for so many years. My father is the only one who cannot possibly get cancer. These unfortunate patients, I suggest you take up legal weapons and file a lawsuit in court to fight for the rights you deserve."
This news instantly shocked the entire Internet and was forwarded by countless celebrities, attracting a lot of attention.
Hypertensive patients who take this medicine cannot sit still at all.
At first, everyone only felt a little worried. After all, it was just a safety hazard and no one had developed cancer.
Now that there are live cases in front of us, everyone is panicking.
Even if you don’t have cancer now, you are not afraid of ten thousand, just what happens.
What if the risk of cancer really increases and the disease actually occurs in two years?
Hospitals across the country instantly experienced a large number of patients panicking about dressing changes, forcing hospitals to stop selling Sanofi's antihypertensive drugs and even temporarily remove other drugs of the same brand from their shelves.
As for the excess inventory, the hospital called Sanofi's medical representative and requested that all be returned, citing safety concerns.
"What? The hospital requires a return?"
When Swansea learned the news from the sales department, everyone was confused.
"This request is too much. There is nothing wrong with our medicine."
Veins popped out on his forehead, his temples throbbed, and his blood pressure suddenly soared.
"The hospital said their request was reasonable and did not ask us to recall the drugs that had been sold. Instead, they asked us to return the well-packaged inventory because no patients are willing to take these drugs and they can no longer be sold."
"Besides, Sanofi is currently facing major public opinion, and its reputation has been greatly affected. This violates the provisions of the sales contract, and returns are a matter of course."
The vice president of the sales department advised with an embarrassed look on his face: "Mr. Swansea, our main sales channels are hospitals. We must not offend our major customers, otherwise it will cause extremely bad effects."
Swansea stared at the court summons on the table, feeling dizzy for a moment, and could only wave his hand.
"Okay, the hospital can't afford to offend, so we can only agree to return the product. During this period, you must maintain good relationships with major hospitals. This is your top priority."
He started to make a call: "Public Relations Department? It seems that we must give in and issue a formal announcement. The attitude must be sincere and the meaning must be inclusive. We must calm the anger of netizens as soon as possible and suppress public opinion."
The vice president of the public relations department was stunned: "Then do we want to recall it?"
"Just apologize, don't recall. Anyway, we must be steady until there is no official notice."
