Ten days later.
After numerous revisions and improvements.
The shopping mall was officially opened. Li Wuyan adopted the name of later generations and named it Taobao Mall. And started trial operation. During the trial operation, people across the country can register and browse, but cannot purchase goods for the time being.
The mall not only sells its own products, but also recruits some qualified merchants. As long as they have a business license, they can rent a shop in the mall and present the items to customers in the form of pictures. If the customers like it, they can place an order online. The money is deposited into the mall's escrow account, and the items sold are delivered by May Logistics. Of course, delivery fees will also be charged.
However, many merchants are also willing to make less money, but they don’t have to worry about anything. They only need to operate on the computer. The logistics will pick up the goods at their door and deliver them to the customers.
After the customer receives the goods, the mall pays the money to the store, and the mall acts as a safety guarantee.
In order to let people know the strength of the May Group, Li Wu specially opened a mall supervision account and deposited one billion yuan in it. According to various media reports on the TV station, the May Group is rich and can easily withdraw one billion yuan in cash flow. What else is there not to trust in a mall established by such a group?
Taobao Mall has used Qiandu, QQ, and Anebala's traffic-driving ads. On the first day of trial operation, the number of registered users reached four million, and hundreds of merchants have settled in. We are constantly being contacted by merchants.
January 15th.
Taobao Mall is officially launched.
Due to express delivery coverage, Taobao's delivery locations can only be located within Guangyuan Province for the time being, and other provinces will gradually open it in the future.
On the first day of launch, the mall received good news frequently, but there was also a small episode.
People are curious, and I don’t know who leaked the news. Some people said that all the customer service staff in Taobao Mall are beautiful girls. This has aroused the interest of many singles, and they have gone to Taobao to consult the customer service girls. Major QQ groups have also A keyword appeared: If you want to flirt with girls, go to May.
As a result, regardless of whether they were buying something or not, in the first hour after the mall went online, fifty customer service girls were rendered speechless by all kinds of weird things...
When buying things on Taobao Mall, you don’t have to chat with customer service. You can just buy directly. Customer service is mainly to provide some consultation and resolve disputes.
After all, robot customer service has not yet been developed at this time.
All consultations and disputes can only be completed manually. I saw messages one after another, weird questions one after another, and some even asked the customer service sister if she wanted A or C, who was at home, and what was her phone number!
If you don’t give it, just leave a one-star negative review...
These customer service girls are really going to vomit blood.
Because in Taobao, wages and benefits are linked to service ratings, so the customer service manager had no choice but to ask Li Wu to explain the situation.
Li Wu didn't expect this to happen.
He originally thought that the most likely problem would be logistics.
After all, this is the first time that logistics has enabled this model. But who knew that the customer service department would make such a fuss before the logistics came in handy.
Li Wu thought for a while and urgently posted an announcement on Taobao's homepage: Warm reminder, the little sister from Taobao customer service has been named and has an owner, and concrete has been poured into the corner. Guys who are here to pick up girls, please bring your hoes and turn left to go home!
After this somewhat humorous announcement was issued, the customer service staff saw a lot less flirtations.
The purchase volume on Taobao is also growing rapidly. Li Wu couldn't help but sigh, today's young people are really easy to fool and very real!
At two o'clock in the afternoon, news came from Taobao's operations department that the order volume exceeded 10,000 orders.
Ten thousand orders in six hours, which is a good start.
Li Wu also told the logistics side to pick up the goods and deliver them as soon as possible.
At 8 o'clock in the evening, Taobao's transaction volume exceeded 30,000 orders, of which 20,000 were May's own products, and the rest were items from merchants settled in the store. A total of 23,000 orders had been shipped by the logistics side.
Calculated, after excluding all expenses, we only earn more than 100,000 yuan a day...
Everyone was silent, feeling that the profit was too low and there was no development prospect at all.
Only Li Wu was smiling. He was already very happy that he didn't lose money on the first day.
You know, this is only within the scope of Guangyuan, and many people are not used to using computers to shop now. When mobile phones are developed in the future and can be operated on mobile phones, it will not be a problem to sell tens of millions of orders in a day. Now we should plan and take advantage of them. , in order to quickly occupy the market in the future.
…
Li Wu has made a series of personnel changes. Jiang Xiaofan is the general manager of the mall, and there are three deputy general managers in charge of eight departments including customer service department, marketing department, advertising department, merchandise department, and planning department.
Taobao's headquarters has also moved to Hanchuan May Building, occupying five entire floors. From the 31st to 35th floors, Taobao Mall is used as office space.
It can be said that Li Wu has regarded Taobao Mall as a key development plan.
So far, the May Group has 36 large shopping malls, with Du Yuan in charge.
The logistics company is still developing rapidly and is headed by Chen Zhongzhou.
Longxing Security Company is jointly in charge of Luo Wei and Chang Wei, who have recovered from their injuries.
Jiang Xiaofan is in charge of Taobao Mall.
This is all the property owned by Li Wuxia. Except for May Shopping Center, which owns 5% of Du Yuan's shares, other industries are exclusively owned by Li Wu.
Du Yuan is not dissatisfied. The monthly profits of 36 shopping malls are nearly 500 million, which is equivalent to his monthly profit share of more than 20 million. He is very satisfied and does not want to follow Li Wu to mess around. Management A good shopping mall, with more than 20 million in revenue every month, and you can spend time with your family when you have time. This is Du Yuan's ideal life.
Li Wu also knew what Du Yuan was thinking, and he couldn't blame Du Yuan for not having big ambitions. Everyone chose a different lifestyle, and being content was actually a good thing.
If you want to gain more, you must pay more. Just like during this period, Li Wu never had time to see Hu Manman. On New Year's Day, Hu Manman came to Hanchuan to look for him, and the two of them had a brief one-hour time together.
In this short period of one hour, Hu Manman inevitably checked Li Wu's homework again. Hu Manman tried his best to get Li Wu to hand over the homework to her.
After handing in her homework, Hu Manman told Li Wu that after the holiday, she wanted to learn a driver's license, and then she could drive over to find Li Wu by herself.
But Li Wu disapproved of Hu Manman getting a driver's license because she felt that Hu Manman was getting more and more beautiful and would definitely be eaten by the instructors...
He knows that the coaches of this era are all old-timers, who often take young girls out to practice driving on the pretext of practicing driving...
When he was learning to drive, the instructor said every day that the car was full, but one time he discovered that there was only one beautiful girl sitting in the car!
Li Wu gently wiped away the remaining stains on the corners of Hu Manman's mouth and said softly: "Nizi, you better not learn to drive. I am willing to be an old man for you and push cars for you for the rest of my life, okay!"
Hu Manman frowned and said, "I don't want you to push me. It's so tiring. I want to sit on it and drive it myself!"
Li Wu smiled and said, "Okay then, let's all drive together and weld the doors shut, and no one is allowed to get out of the car!"
