Zuo Liang turned to classmate Xie and blinked: Are you on good terms with him?
It’s hard to say that the relationship is reconciled. It is an ordinary relationship between the patient’s family and the doctor. It is important that there is no misunderstanding between doctor and patient.
Brother Luo has a bad temper, but at the same time he cares about his sister, speaks decently, and can distinguish right from wrong when his mind is clear. Now he stands up and tells the truth because of his own personality.
Zuo Liang only knew that it was difficult for a family member to change his attitude towards doctors. He couldn't do it. Only Du Haiwei could do it. Classmate Xie’s work style is quite similar to that of Du Haiwei. He is surprisingly stable despite his young age.
This is because others don't know that she has been a doctor for two generations and has been a special patient's family member, so she has a deep understanding of medical disputes. .
Many on-site medical disputes are caused by disagreements. Excessive emotions cause brain dementia, and words and actions become like sparks hitting the earth.
The more clinically outstanding the boss teacher is, the more calm he is and will not let the conflict escalate to this point. Because many things, when I look back, it was all a trivial quarrel at the beginning, but it eventually led to a life-and-death disaster, which was really wrong.
The patient's family members are emotionally unstable due to their close relationship with the patient. As long as this is understood, doctors must understand that it is necessary to take charge and control the situation, rather than start the fire.
The experience of an old doctor is the most profound, so Du Haiwei has never criticized Xie for his cold treatment last night. If you want to put this person in jail, you can only put him in jail for a few days. The legal punishment is this. There is no law in any country that can sentence a person to death and jail for a minor injury. There is no use calling the police. When the resentment builds up and the family members become dissatisfied, they end up secretly killing people with a knife. Are you going to pursue the case? No, what’s the point of losing your own life first? It's a lose-lose situation.
The best way is to stabilize the emotions of all parties and resolve the concerns of the people who have the problem. Patients' families are a special group and it is impossible to say that everything was absolutely bad from the beginning. A prudent approach is time-consuming and labor-intensive for doctors. Many doctors are unable to empathize with and empathize with family members when they are busy with clinical work. As a platform, the hospital should actually be the best at resolving conflicts. When there is a dispute, it sends someone to comfort the family members and resolve the problem from a third party perspective. But arranging more manpower requires the hospital to pay, and the stingy hospital wants it to pay unless something changes. The doctor can only save himself first.
Du Haiwei has a better understanding of the patient's psychology because he has changed from the role of a patient's family member to a doctor. Same as Xie Wanying.
"Are you also a family member of the patient?" The patient's husband continued to question Brother Luo.
"Yes, my sister is in the obstetrics department to preserve her fetus."
The patient's husband, who is also a family member of the patient, believed Brother Luo's words and asked: "Who did you think the doctor you saw was not her? She is the only female doctor here."
"There are many female doctors here." Brother Luo corrected him. Most of the gynecological doctors are female doctors, but among the group of doctors who happen to be standing here, only Xie Wanying is female.
The patient's husband craned his neck to look over and saw other female doctors in white coats walking around in the corridor: "Can you recognize who is talking to my wife inside?"
"It's that person." Brother Luo pointed out as he recognized him at a glance.
The female doctor who was pointed at turned around, and there was a doctor's sign hanging on her chest with her surname Su.
Seeing Dr. Su's familiar face, Xie Wanying verified that he was the surgeon on bed No. 1 in the treatment room yesterday.
Dr. Zuo Liang, who was standing next to her, smacked his tongue and muttered privately: "Why are you from the fourth group if you are so damned good?"