Li Chuanwen watched the short video about butler service that became popular, and then sent it to Mr. Su.
This is a company they founded together, and some of its ideas are also Mr. Su’s ideas.
I think Mr. Su will be happy when he sees this video.
No matter whether you increase investment or persist in doing it later, you will be more motivated.
In addition to sending it to Mr. Su.
Li Chuanwen also sent this video to the employee group.
This honor not only belongs to them, but also to all employees in the company.
Only by praising and giving honors to employees when they make contributions can employees' sense of belonging to a company be continuously strengthened.
Of course, in addition to verbal rewards, there are also practical benefits.
For this video, Li Chuanwen plans to win a collective honor award.
Li Chuanwen had to think carefully about rewards. Is it a physical gift, a dinner party, or some red envelopes from the employee group? Whoever grabs the most gets what?
If you pretend to treat the company as your own home every day without giving any benefits, there is no way to enhance employees' sense of identification with the company.
Only by providing employees with real benefits can employees truly regard the company as "home."
Of course, home is just a metaphor. When a company is good enough and employees can get what they need in this company, then employees will identify more with the company.
Salary is only the most basic thing that employees deserve.
In addition to wages, if you want to improve employees' sense of belonging, you must provide all aspects of humanistic care.
Regarding humanistic care, Li Chuanwen actually didn't attach much importance to it before.
Even regarding employee benefits, he had never thought of doing it so well before.
It's not that he wants to deduct or squeeze employees, but under the general environment, everyone's treatment of employees is basically as low as possible.
Business is hard to do now. Only by reducing costs can the company have a better chance of surviving and staying alive longer.
When doing business and making money, you have to think about what to do if you don’t make money.
It's great when you make money, but if you don't consider future losses and increase your ability to resist risks, one wave or a period of losses may cause a company to fail.
But now, under the influence of President Su, Li Chuanwen pays special attention to humanistic care.
Some things can be seen. The best proof of the enthusiasm of employees is that for every two orders, one has a positive review. This is a real positive review.
So far, the butler service has not received any negative reviews.
Even if the employees did not handle some orders well, they had a good attitude towards the customers and were able to gain their understanding.
In addition, for them to serve as housekeepers, their work ability is not even as important as their service attitude.
There may be slight flaws in the work ability, but if the service attitude is flawed, it will immediately attract negative reviews.
If your employees are full of resentment towards the company and show their displeasure every day, how can you serve your customers well?
Therefore, Li Chuanwen's emphasis on the company's humanistic care has been raised to the front line, which is related to the company's development.
Sitting in the office, Li Chuanwen sorted out yesterday's situation.
Some shortcomings were also noted down by him.
Three new stores opened yesterday, and overall they are well prepared.
Even if there was an unexpected situation such as a sudden order, we were prepared and handled it perfectly.
The only issue that needs attention is staff reserves.
Still not enough.
When the plan to open a new store starts next time, it is necessary to raise the employee reserve.
The candidates for the position of store manager were almost trained, and the decoration of the new store began at the same time.
It is necessary to recruit people as soon as possible and directly recruit 50% of the new store's needs at one time.
As soon as the new store opens, I will go there and use it.
This time the new store opened, only 30% of the employees were recruited in advance.
Normally, it is enough for a new store.
However, for various reasons, the three new stores yesterday were indeed not enough.
Fortunately, there were no accidents and we managed to get over it yesterday.
In addition to the recruitment of basic employees, there must be at least two managers.
If only one store manager is asked to manage a new store, he will become confused when he gets busy.
Most of the new stores are staffed by new employees. Fortunately, yesterday he sent six old employees to each store to assist.
Otherwise, whether the store managers of the three new stores can handle it is still one thing.
This does not mean that the managers of the three new stores are not good at management.
On the first day of opening, there are many things to worry about. When most of the employees are new employees, there are many things that need to be asked how to operate.
If the store manager has to take care of every little thing, he won't be able to manage it all by himself.
In the end, two supervisors were sent to assist, and some older employees were added.
Li Chuanwen said it was his first time to start a business, and he could only slowly explore and learn from some shortcomings.
Hmm. It was such a big deal for the first time. In fact, he was quite stressed.
After thinking about it, Li Chuanwen decided to take advantage of this time to decide on the position of supervisor directly.
Just choose from the old employees sent out to assist the new store.
Among them, Zhang Baolin and Lin Wanhao were prepared to be appointed directly.
Since the plan is to promote Zhang Baolin to a higher position in the future, there must be a process to familiarize him with management experience. It is not enough to be clever and have ideas.
As for Lin Wanhao, although his current performance is not as impressive as Zhang Baolin.
But Lin Wanhao's steady and down-to-earth work style is extremely suitable for being a store manager.
If you work hard and maintain a store, there is no problem at all.
You can train a little and become a supervisor first. Whether you can become a store manager later depends on Mr. Su's wishes.
In the future, these supervisors can actually be promoted to become store managers, as long as they pass the assessment and get President Su's approval.
No matter what, it is considered a talent reserve.
Among a group of employees, Li Chuanwen was most optimistic about Zhang Baolin, who was hardworking, had ideas, and had good abilities.
But it's still a little too immature, and it's just right to gradually improve.
The other four supervisor positions allow the three new store managers to observe a little and see who among the regular employees who are supporting them has stronger communication skills and is more responsible.
Then it's not impossible to arrange a supervisor to let them do it.
Since Li Chuanwen sent these people out to assist the new store, there is no big problem in terms of ability.
Thinking of this, Li Chuanwen also communicated this matter with the three new store managers.
Ask them to pay attention to the communication skills of the person sent there, and whether they are suitable for being a supervisor.
After making these arrangements, Li Chuanwen picked up his cell phone again and called Su Youwei. He had to ask about the supervisor's treatment arrangement.
Stall square.
The mom-and-pop stalls are open as normal.
At the stall, Yang Qin’s small half of the stall was densely packed with stationery and some small musical instruments.
The other half is Su Youwei’s children’s camera.
There are various styles, colors, and sizes, and they look quite interesting for a while.
But at this time, Yang Qin was not interested at all.
There is only a small half of my stall, and there are a lot of things crowded together. I can only choose some to put on the table, and put the others under the table.
Su Youwei's booth not only displays most of the children's cameras, but also has a large gap that can display these children's cameras well.
The gap between the two booths was astonishing.
Yang Qin wanted half of it, but Su Youwei didn't let go at all. He just refused to give it and kept teasing her. Yang Qin was also itching for this.
But think about it, I got this stall for free, the goods are also for free, and the money from the sales is all my own.
Thinking of this, Yang Qin felt happy and silly again.
Sometimes, happiness is that simple.
On the other side, Su Youwei also saw the short video sent by Li Chuanwen.
He also saw the contents inside.
Seeing the heartfelt thoughts of each netizen, Su Youwei was quite pleased.
"Sincere service, sincere price"
Although this was not his initial idea, it is one of the reasons why he is optimistic about this service.
Transparent prices, no more promotional services, not so many guidance words, not so many routines, the choice is up to the customer.
Of course, it does not mean that there is no need for guidance skills at all. Some industries still need some reasonable guidance skills.
It's just some persistent guidance and sales promotion that are the root cause of people's disgust.
Su Youwei was happy that the butler service was recognized. After all, it was a company wholly owned by him.
When you start a company, do you want to be a profitable company, or do you want to be a company that can gain a good reputation?
Su Youwei's answer was that he wanted them all!
Not only must your customers be satisfied, but your employees must be satisfied as well.
For ordinary migrant workers, it is basically impossible to find a job that meets the propaganda level in today's society.
If people want various benefits to meet the standards, most people think of foreign companies.
There are very few private companies of his own, so what Su Youwei has to do is to create more basic local jobs with high benefits.
The kind that ordinary people can do does not require high education or high technology.
People with high education and high skills never lack good jobs, but they are just not satisfied with them.
There are too many people who can do things that ordinary people can do, so even if the welfare benefits are generally not high, as long as wages are paid normally, you still have to do what you have to do.
As for benefits?
It's simply not within their scope of consideration. How dare you ask for welfare?
It would be nice to be able to pay wages normally.
Su Youwei's entrepreneurial direction is at the grassroots level, bringing more opportunities to ordinary people.
However, he is not completely engaged in welfare. He can bring more opportunities to ordinary people, but he also needs to meet his employment standards.
If it can't be achieved, he won't be able to use it.
Don't look at it. Most of the employees he recruits are college students.
But except for the group of college students at the top, the gap between ordinary universities and ordinary college students is not too big.
The main reason is that the knowledge they learn may not be used after they come out.
Some knowledge is destined to require in-depth study, and only after reaching a certain level can it bring benefits to himself.
Some knowledge, in addition to learning in school, also requires a lot of practice outside and accumulation of a lot of experience in order to bring benefits to oneself.
Universities are more about improving students' awareness, telling you how to go on this road, how far you can go, and laying a foundation for you.
After leaving college, most people still have to look to themselves and rely on their connections and elders.
In many industries, it does not mean that you can get into it just by studying.
Even if you can get in, it usually takes a long time. Various workplace rules will make ordinary college students with no background and no one behind them breathless.
It is not certain whether you will be promoted in the end.
Just after Su Youwei watched the entire video, he also received a call from Li Chuanwen.
"Mr. Su, there are some positions here that I need to report to you."
"Well, you say."
"It's like this. At present, the three new stores have officially started operations, and some problems have also been highlighted. The most important one is management issues."
"If a store is managed by just one store manager, it will definitely not be able to manage it, so we have to arrange a deputy store manager and three supervisors."
"It's just the treatment of the supervisor and deputy store manager. What do you think of the arrangement?"
What is the salary of deputy store manager and supervisor?
Su Youwei thought for a while and replied: "Give me the same basic salary as the employees, and then a 4% bonus for the deputy store manager and a 2% bonus for the supervisor. What do you think?"
According to the current data from the butler service, the 1% dividend is around 1,500, so the supervisor's salary is around 7,000, the deputy store manager can reach around 10,000, and the store manager can earn around 20,000.
After Li Chuanwen heard Su Youwei's arrangement, he did some calculations.
This salary is already at the average level, so there is no problem.
"Then Mr. Su, I will follow your arrangement?"
"Well, let's settle it like this first. We'll talk about any special circumstances later."
After ending the call with Li Chuanwen, Su Youwei's eyes returned to his stall again.
In the past, Su Youwei had thought about what kind of life he wanted to live after he had money.
At that time, what he wanted was a family of three, three meals a day, four seasons, a courtyard, an acre of fertile land, and a deposit of 100 million.
Live a leisurely pastoral life in your hometown.
But now it seems that setting up a small stall with my wife in the city is not bad.
Currently, his children's cameras have been placed all morning, and so far, none of them have been sold.
During the period, some children were interested and came over to ask. However, after the adults found out that the price was nearly a hundred yuan, they took their children away.
This made Su Youwei feel that this thing might not be so easy to sell.
After all, in the eyes of adults, this kind of thing is really not something that children can play with, and it’s not just for taking pictures.
The same goes for using a mobile phone. There is no need to spend such unnecessary money.
This also made Su Youwei hesitate. Should he continue selling children's cameras?
If there is no business, when can I upgrade photography to lv5?
Just when Su Youwei was thinking this, it was noon, and it was time for nearby college students to look for food.
When some young figures passed by his stall, they were attracted by the children's camera on his stall.
"Boss, how do you sell this camera?"
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(End of chapter)
