At this time, a female voice suddenly sounded: "Who is looking for me?"
Everyone looked around and saw Gao Wenjing approaching, with a serious look on his face.
The person who reported it to her had briefly told the story and understood the whole story. Although Gao Wenjing's attitude towards the middle-aged couple was not tough, it was definitely not gentle.
"What do you want from me?" Liu Wenjing looked at the middle-aged couple and thought about what to do.
The middle-aged couple were stunned and asked in unison: "Who are you?"
Gao Wenjing: "I am the person in charge of the front office."
When the middle-aged couple heard this, their expressions softened.
The middle-aged woman rolled her eyes and complained quickly: "The person in charge is here? That's just in time. I want to complain. What kind of service attitude do you have? I only come to the restaurant to dine. Why can't I arrange a seat?"
Gao Wenjing's tone was unhurried, but his words were very rude: "I'm very sorry for causing you an unpleasant experience. However, our store does have no reserved dining space. In order not to waste your precious time, I am here Bian recommends that you go to other stores as soon as possible to see if there is any free space."
Gao Wenjing's words immediately made the two people at the front desk secretly sigh in relief.
The leader has no intention of pursuing the case, which is great!
When the middle-aged woman heard Gao Wenjing's words, her expression changed: "What do you mean? You want to kick us out too?"
Gao Wenjing said: "I didn't mean that. I was just stating the facts to you. There are indeed no reservations for the New Year's Eve dinner. We have not received any cancellation notices from customers, so we have no way to handle your request."
After saying that, he changed his voice and explained: "Moreover, the reservation for the New Year's Eve dinner needs to be contacted at least three days in advance so that the kitchen can prepare the dishes in time. Our store has always sold and cooked fresh seafood, so today After closing at night, all the ingredients in the store will be emptied, and they will be restocked when the store opens later in the year.”
"This is also to protect the interests of customers, I hope you can understand."
The middle-aged woman suddenly darkened her face, glanced at Gao Wenjing rudely, and pointed: "Okay! I knew you were all in the same group! With your service attitude, don't even want us to come over to dine and spend money in the future. !”
After saying that, he took his man and turned around and left!
Gao Wenjing said calmly: "Today is New Year's Eve, and I wish you a Happy New Year!"
The middle-aged woman stopped immediately and turned around: "!"
Gao Wenjing laughed: "However, it is more auspicious to start the day happily!"
After Gao Wenjing finished speaking, Xiaohui and Jiang Mo couldn't help but raise their heads in surprise!
"Sister Gao!"
"Boss is mighty!"
Liu Yuqing clasped her hands behind her back and hid the plate behind her back. She couldn't help but whisper: "tui! Who is this!"
Fu Yu gave a thumbs up and praised: "Sister Gao is awesome!"
...
Looking at the grateful expression of the front desk clerk, Gao Wenjing smiled understandingly, stepped forward, and took out a prepared red envelope from his pocket: "Thank you for your hard work, Happy New Year!"
When Xiaohui saw the foreman defending herself so much, her nose suddenly became sore and she almost shed tears.
As an employee, everything is worth it if you can meet such a leader!
Jiang Mo, Liu Yuqing and others also felt warm in their hearts.
Gao Wenjing gave the red envelope to Xiaohui and said: "Today is the New Year, we have to be happy and don't let these things affect our good mood. The store has been busy these two days, and your front desk staff have worked hard. See you later. Don’t be angry if something like this happens, I will come over and deal with it in time!”
Having said this, Gao Wenjing turned to look at the others: "When working in the front office, everyone must help each other, especially when working. No matter what difficulties they encounter, they must report to me as soon as possible."
"I promise you that I will stand on your side to defend you at any time!"
"Because I see everything you do and the hard work you put in every day. I know it's not easy for you all, and you are very worthy of respect."
These words moved several waiters in the front office very much!
Fu Yu and the waiters who came over after hearing the news also agreed: "Yes, you have worked hard, Happy New Year!"
"That's right!"
...
Gao Wenjing also felt angry inside.
Maybe from her standpoint and her identity, she shouldn't say that.
After all, the service industry is like this. Everything should be based on the needs of customers, and the purpose of opening a business is to make money and be harmonious.
But at this moment, Gao Wenjing felt very angry when she heard the middle-aged couple talking like this.
I wanted to reserve a table, but I didn't contact him in advance. Now that I'm here, I want to place an order in a hurry.
There is no space in the store. Is this something that can be solved by finding a way?
What's more, on the last day of the year, the store must clear out its inventory. In terms of purchasing, it is all customized according to the demand for orders.
It’s already barely enough to prepare the extra ingredients for a reserved table in advance, let alone take new orders.
There was nothing wrong with the front desk's response to this matter today.
Therefore, as the foreman, Gao Wenjing had to stand up and say something no matter what, otherwise the people under her would be in despair!
Especially since she came from the bottom, she can understand how hard these little girls work.
In order to stand up for the last shift before the year, the front desk staff worked overtime until late at night in coordination with the financial settlement.
They are all working hard at their jobs, who can really be idle?
Therefore, when Gao Wenjing spoke, although he tried hard to control his tone, his words were still a bit rude and he did not deliberately try to comfort the other party.
That's right, Gao Wenjing is the manager of the front office. When encountering problems, he should focus on the overall situation and put customers first.
However, Gao Wenjing is also a service worker herself, and she also has her own inner softness and persistence.
After finishing speaking, Gao Wenjing told everyone: "Work hard and contact me directly if you have any questions."
A group of little girls nodded quickly, grateful!
How many leaders can do what Gao Wenjing does?
Who is not trying to maintain balance? In the so-called iron-clad camp and flowing soldiers, no one is willing to offend customers and annoy each other because of these temporary waiters.
Gao Wenjing's performance just now also left a deep impression on Fu Yu's heart.
He and Gao Wenjing actually didn't have many opportunities to interact with each other, but they often heard Zhao Meng talk and had a pretty good impression of Gao Wenjing.
He didn't realize it at the time, but now that he has seen it with his own eyes, he can't help but praise it from the bottom of his heart!
The other people watching by the side had some good intentions and secretly took videos with their mobile phones.
However, such a thing is actually not a major event worthy of attention in the store.
After all, the more prosperous the business is, the more often unexpected things happen.
Once something happened and it was resolved, it was considered a turn of events.
With such a busy schedule at work, little things like this are forgotten in the blink of an eye and will never attract the slightest attention.
...
Fu Yu also went back to the kitchen and got into the intense work of preparing food.
Everything was almost ready, and Zhao Meng began to make work arrangements and adjustments for everyone under his command.
Liu Junrong, who had been an intern for some time, was assigned to work as a cook next to Sun Qingning.
Sun Qingning needs to be responsible for cooperating with Zhao Meng to take orders and cook. However, when the order-taking task is not too heavy, he needs to go to the baking area and cooperate with Gu Yunwu to complete the take-out orders.
Sun Weixing, who came with him at the same time, was specially assigned to do the oiling work.
The newcomer Sun Mingze cooperated with Zhang Jinyu to assist Fu Yu, sharing the work of serving food and running errands.
As for Sun Mingze's classmates, they continue to do their work.
Others perform their duties and are at their disposal at any time.
In this way, the work distribution of the kitchen was completely determined.
From cutting dice to serving spoons, everyone is put to good use.
Zhao Meng did not make a special division for Fu Yu, because Fu Yu is now responsible for taking orders for cooking on the red gum side, and also supervises the baking area.
The situation was special and there was no way to assign specific work to Fu Yu.
In the kitchen, Fu Yu can basically support all aspects, whether it is replenishing ingredients, cooking red gum, taking orders in the barbecue area, or managing and deploying personnel.
After this period of time, Zhao Meng has fully realized how extraordinary Fu Yu is. Such a talent is a key screw no matter where he is placed.
In fact, Fu Yu doesn't have a name now, and his work content is basically no different from that of a chef.
As the hotel's chef, what Zhao Meng has to do is to coordinate the ordering orders in the front room and the actual situation of the back kitchen, arrange the work distribution of the personnel, and be in charge of the cooking and serving of the dishes.
Although Fu Yu is just a chef, he has been placed in a very important position by Zhao Meng.
Basically, if Zhao Meng is away, he will be fully responsible for the management here.
And everyone below obeyed his arrangements, as if Zhao Meng was here in person.
More importantly, Zhao Meng found that recently, his burden has become much lighter. Even if he is in the kitchen, if the people under him encounter something they don't understand or a problem they can't solve, , the first person to ask for help and inquiry has slowly become Fu Yu.
This made Zhao Meng, who had been under work pressure for a long time, relaxed a lot.
Moreover, Fu Yu does the work of the person in charge of the baking area every day, such as increasing or decreasing the amount of ingredients purchased, and determining the work allocation after receiving orders!
After all the big and small matters on the red gum side were arranged, Zhao Meng turned to Yu and said habitually: "There is nothing going on here. You go and arrange the baking area."
Zhang Jiaxin, who had been watching the movement here, quickly raised his voice: "Fu Chef, do you want to go to the baking area? I'll join you. It's my turn to bake today!"
Sun Qingning smiled and said to Zhang Jinyu, "It seems that Fu Chu doesn't have to stay in the baking area today!"
Although Zhang Jiaxin has no talent in cooking, he is very good at baking. The main reason is that baking is not difficult, especially all the sauces are prepared in advance. When baking, apply them evenly and control the heat. Basically The baked goods are all good.
And the skill of baking, as long as you do it more times, you will naturally become more proficient.
Fu Yu met Zhang Jiaxin, and they went to the baking area together.
Zhang Jinyu hurriedly followed behind, ready to listen to Fu Yu's orders and dispatches.
Zhang Jiaxin wanted to show his goodwill to Fu Yu and said in a very warm manner: "Fu Chu, we have to work together for the last shift this year!"
Fu Yu smiled and was about to speak when he saw Boss Pang and his men walking towards him pushing a box containing desserts.
"Boss Pang, happy New Year!"
Boss Pang looked up and saw Fu Yu. He smiled and greeted, "Happy New Year. I'm here to deliver supplies to you!"
This batch of desserts is a free gift from Boss Pang to Maxima. As a supplier, during the Chinese New Year, he will also give some benefits to the hotels he cooperates with.
Boss Pang is very willing to use desserts from the store instead, and Chollima is also very happy with it.
After all, the business in the store was very busy on New Year's Eve, and the original afternoon rest time had to be canceled and used to prepare dishes and tidy up decorations.
Ready-to-eat desserts like this are still very popular, especially the waiters in the front office, especially!
It can not only save rest time, but also make employees happy and satisfied. Chollima also agrees with the arrangement of this matter.
As Boss Pang spoke, he took out two boxes of puffs from the box and handed them to Fu Yu: "Did you eat it this morning? Take it and try it. This is our store's new product, stuffed with taro paste!"
Fu Yu quickly declined and said, "No, we are going to the baking area now."
Boss Pang was in a daze: "Xiao Fu...why do you still take care of the baking area?"
In his opinion, the roasting area and red gum area are the same as the difference between white gum and red gum.
Without waiting for Fu Yu to speak, Zhang Jiaxin couldn't help but said: "Chef Fu has always been in charge of the grilling area, because many customers will place orders from Chef Fu when ordering, and he knows the customer's requirements best."
These words sounded like a normal thing to everyone in the kitchen, but to Boss Pang, they had another layer of meaning attached to them.
Boss Pang was very shocked, because he knew Fu Yu, and he also knew Fu Yu well. At first, he just thought that the young man was quite energetic and had a good personality. Through getting to know him, he knew that this man was also very diligent and motivated.
He is a very good young chef.
But this scene at this time made him a little unbelievable!
To put it bluntly, this roasting area is no different from red eucalyptus and white eucalyptus. They are all a part of the kitchen.
And Fu Yu is now in charge of the baking area, which means he has been promoted!
If you can manage a department, isn't that equivalent to the status of a chef?
How old is Fu Yucai?
I have only been working at Chollima for just over a year. He is so young and has been promoted so quickly. This guy is not an easy guy!
Thinking of this, Boss Pang couldn't help but exclaimed: "Xiao Fu, you...have you been promoted?"
When Fu Yu heard this, he couldn't help but laugh and said: "It doesn't matter, I'm still the chef!"
Boss Pang was dumbfounded: "But... aren't you in charge of the baking area... isn't this something only a chef can do?"
Fu Yu explained with a smile: "No, it just happened that when the store launched barbecue takeout, I participated in a live broadcast of the takeout evaluation, so many customers placed orders because of it."
After listening, Boss Pang suddenly realized.
After Fu Yu finished speaking, he said with a smile: "But it's a blessing from you. I hope I can become a chef soon!"
