This question is so relatable.
If you are an old waiter in the store, you will naturally have some excuses to deal with this type of problem.
However, newcomers don’t know much about the dishes in the store. It is common for them to be asked by customers unexpectedly and not be able to react for a while.
In particular, Chollima itself specializes in seafood dishes, and seafood is the food that is most likely to cause allergic reactions and has the most dietary taboos according to word of mouth.
Yao Yihang couldn't help but look at the young waiter who asked the question.
This is a very good question. It is indeed the most common thing asked by customers in service work.
Yao Yihang smiled, lowered his head and flipped through his notes.
Regarding the issue of food conflict, he copied Gu Yunwu’s training notes during the store’s training last year.
Now is the time to follow the script.
Yao Yihang simply read from his notes word for word: "Each ingredient has its own unique effect, but sometimes when inappropriate ingredients are eaten together, the effect may become the cause of the disease. But the prerequisite is excessive consumption. Any Excessive eating of food will put a burden on the body, and ingredients such as seafood can indeed easily cause allergies, but that is also a problem that a few people will encounter, and customers with this condition should know what they need. Seafood ban situation.”
The waiter was stunned: "But when customers ask, our explanation seems not easy to convince people, right? It's too much but not too much, and there is no certain standard."
Yao Yihang was stunned for a moment: "It is true that people often say that seafood is easy to cause allergies, and there are many claims that foods are incompatible with each other. But our store's main business is seafood dishes. For so many years, we have not heard of anyone having problems eating, so customers ask When you do that, you just need to answer like I just said."
At this time, Liu Yuqing couldn't sit still.
She is one of the newcomers who came earlier, so she knows more about these things.
We know that customers often ask this question, and if we don't pay attention when dealing with it, it will cause orders to be missed, or even affect customers' mood when ordering.
"Chef Yao, in fact, the idea that food is incompatible with each other is just a rumor, and there is a scientific explanation for this rumor."
"When crabs and tomatoes are in human gastric juice, the arsenic in the crab will not be converted into arsenic."
"The first rumor in history that food is in conflict with each other has not been verified, but tracing its origin, it can be attributed to the traditional principle of 'five elements in conflict'."
"However, some people did develop gout, diarrhea and other symptoms after eating beer, seafood, crabs and persimmons together. The deputy minister of health and the secretary-general of the Chinese Medical Association once wrote that unclean food, overeating, physical allergies, etc. All will cause adverse reactions such as diarrhea and itchy skin in a small number of people."
“When real factors go unnoticed, people tend to treat chance factors as disease factors.”
"Excessive attention to food-compatible foods will affect the diversity of food we consume. Rumors that food-compatible foods are untenable."
Liu Yuqing's voice was very soft, but it made everyone in the audience fall silent.
What she said was well-founded, clear and straightforward, and she explained the crux of the problem clearly.
Everyone will feel enlightened after listening to it.
So that’s it!
Even Yao Yihang felt suddenly enlightened.
That’s really good to say, so that’s it!
What Liu Yuqing actually didn't want to say was that the people participating in the training this time were all newcomers at the same time as her. After the setbacks she had experienced, she especially hoped that others could work more smoothly.
She just didn't expect that her words would cause such a big response. Seeing the people around her looking at her in amazement, she suddenly blushed.
"Actually... I didn't sum up these myself, I heard Fu Chu say it."
Liu Yuqing has never been a proud person.
She explained truthfully: "When I first came to work in the store, I happened to encounter a customer who was in trouble because of conflicting food. This is how the order clerk who led me at the time explained it to the customer. I think what she said was very good. When I asked her for advice, she said that these were all taught to them by Chef Fu."
"God's Coming"
Everyone was immediately dumbfounded!
Did Fu Yu teach these words?
Even Yao Yihang's expression changed slightly. It was Fu Yu who said it?
After Liu Yuqing finished speaking, everyone around him started talking quietly.
"It turns out to be Chef Fu!"
"That's no wonder!"
"Chef Fu is really awesome!"
"666..."
Listening to the discussion below, Yao Yihang squeezed the pen in his hand without leaving any trace.
Really!
Fu Yu was obviously not present, so he could be robbed of the limelight!
He cursed in his mind, but when he looked up again, the smile on his face was still there: "Oh, it turns out it was Chef Fu who said it. What he said makes sense and can be used to deal with daily inquiries from customers."
"Of course, we actually encounter a lot of problems like this in our daily work, so the purpose of the training is to let everyone brainstorm, learn more, and communicate more. It just so happens that we can take this opportunity to study it. What questions still need to be answered.”
Yao Yihang was now in a completely calm state when facing Du Yu.
To him, Fu Yu was the kind of person who couldn't catch up anyway, and would be beaten up if he met him.
So regarding today's events, he didn't feel very angry except for a few words of inner curse.
...
Training is over.
Yao Yihang looked at the young girls who left in a hurry without any nostalgia.
The smile on his face couldn't be kept at all.
The adoring eyes and appreciative eyes that I expected were not felt at all.
Through today's training, I realized the true meaning of an old saying.
One woman is worth five hundred ducks.
The ancients do not deceive me!
Thinking back to the busy discussion among the girls in the conference room just now, Yao Yihang felt a little pain in his temples again.
He walked towards the kitchen with heavy steps.
As soon as I walked to the corner from the front hall to the back kitchen, I met a worker who hurried over to look for someone.
"Xiaochu Yao, Chef Gu called you just now, why didn't you answer the call?"
Yao Yihang was stunned: "Ah? Did you call me?"
He took out his phone and looked at it, only to find that there were indeed two missed calls.
During the training just now, he deliberately turned his cell phone to silent mode in order to appear more serious. When it was over, he didn't think of turning it back.
"What does Chef Gu want from me?"
Yao Yihang quickly quickened his pace and asked as he walked.
The waiter chased after him and explained: "The chef just took an order for a large banquet. It's for a family gathering. Chef Gu can't handle it alone, so I want you to come over and help."
