The middle-aged man said with righteous indignation!
The couple stood in the front hall shouting, and people coming to dine were already watching.
Yao Shi hurriedly stepped forward to persuade: "We have something to talk about, and we can find ways to solve any problems. I am the owner of this store, please come with me."
The couple followed them to the VIP room.
The foreman was very discerning.
As soon as a few people were seated, she hurriedly led the waiter to bring tea and water to complete the reception work in advance.
Yao Shi still didn't know what was going on.
So he asked: "I wonder if you have any dissatisfaction with this Shoudao?"
As soon as this matter was mentioned, the middle-aged man had a bad expression.
Their old lady celebrates her 60th birthday today.
But I was worried about the old saying of "full of losses", so I didn't dare to do anything big. I just wanted to buy a birthday peach to take home.
The family happily had a reunion dinner to express their feelings.
The middle-aged man was a filial son, and he thought that he couldn't hold a banquet for the old lady, so he had to make it a decent one.
I heard others say that the takeaway peaches at Music Restaurant are particularly good, so I thought of coming over to buy one.
After failing to take it back, the old lady cut it open and found out that the longevity peach was not authentic.
Old kids, little kids.
Because she didn't get the delicious longevity peaches, the old lady lost her temper.
I didn’t even have a good reunion dinner.
The middle-aged man was holding his breath more and more as he thought about it.
It’s not that I feel sorry for the 888 yuan.
Instead, he originally wanted to please his old lady, but ended up screwing up. In annoyance, he immediately poured all his anger into this longevity peach.
In anger, he simply brought Shoudao over to ask for an explanation.
After all, you can't spend money to buy anger.
The middle-aged man said angrily: "Your store advertises that you can customize longevity peaches! What I ordered was authentic old-fashioned longevity peaches, but when I took it back, our old lady ate it and said it was not authentic at all!"
As soon as these words came out, Yao Shi frowned.
Although these birthday cakes are not as diverse as birthday cakes, there are many types.
There are dozens of styles and fillings alone.
Music Restaurant’s custom-made longevity peaches are always made by the chef after clear communication with the customer.
We have been selling this for more than half a year, and we have never had customers come to our door because the taste is not authentic.
Yao Shi couldn't help but ask: "Did you bring the order?"
When receiving orders for this kind of customized longevity peaches, they will carefully note the customer's requirements.
The middle-aged man took out the order.
Yao Shi took it and took a closer look and saw that the customer's request information was indeed marked in detail on the note.
[Old-fashioned longevity peach, sweet taste, filled with roses, nuts (almonds, walnuts, peanuts...), candied fruits (candied winter melon strips, golden candied dates, kumquat cake... .), bean paste]
The markings are quite clear. Ren Mingqing is a good interviewer and is very experienced in making Shoudao. There is no reason why there should be problems!
Yao Shi told the foreman: "Go and ask someone to clean up the Shoudao just now and bring it over. Let me take a look."
The foreman quickly ordered someone to bring Shoudao over.
Yao Shi looked carefully.
Shoudao makes yeast dough, and the fillings inside include roses, walnuts, peanuts, almonds...candied winter melon strips, golden candied dates, candied osmanthus...
The store has always strictly controlled procurement, and all the ingredients used must be good quality.
And there’s nothing wrong with the filling.
After Yao Shi read it, he couldn't help but frown slightly.
He asked the middle-aged man: "This longevity peach is made of the same material as you mentioned. I wonder why your family is dissatisfied?"
The middle-aged man said: "You are just fooling people! Oh, Shoudao just wraps everything together? Is that called Shoudao? I might as well just order a big bun!"
The middle-aged man was still angry. As he spoke, his anger came up again, and he slapped the armrest of the chair angrily.
"What I want to order is old-fashioned longevity peaches! What are you doing?!"
"When my old lady cut it open and took a look, she was so angry that she didn't even finish her meal. Is this called a longevity peach? Ah!"
"After taking this bite, what are you eating? Is it longevity peaches or mooncakes!!"
...
The middle-aged man cursed a lot.
He said angrily: "Is this the custom-made birthday peach your store promotes? Are you fooling me!!"
"Mingze! Their boss is here, and things will definitely be taken care of. Don't get too excited, or your blood pressure will go up again!"
The middle-aged woman advised softly.
Sun Mingze came here holding in his anger and didn't want to talk about it properly.
He just came here to ask for an explanation!
His old lady had a wonderful 60th birthday, but it was ruined by the birthday peaches he bought.
If I don't let the anger out today and feel unhappy, this matter will never end!
After hearing what Sun Mingze said, Yao Shi simply stretched out his hand, picked up the unbroken parts of the longevity peaches in the box, broke them open, and tasted the taste himself.
At Shoudao's entrance, Yao Shi looked at Sun Mingze with a hint of evaluation in his eyes.
The taste is okay.
The dough is chewy and chewy in the mouth, and the filling is sweet and soft.
Considering that it was an old man's birthday, except for a few nuts that were kept intact on the top layer of the filling, the rest were ground into powder.
The taste is fine and the workmanship is fine.
As for the longevity peach in front of him, if it weren't for the price, Yao Shi wouldn't worry about other issues at all.
I am not satisfied with such delicious longevity peaches.
Yao Shi looked at the couple's clothes.
I'm afraid this isn't someone who comes to blackmail someone, right?
If they came to ask for money, Yao Shi felt relieved, that would be easier to handle.
Yao Shi said with a gentle and sincere attitude: "First of all, no matter the beginning or end of this matter, since the things made in our store failed to satisfy you, then this is our store's dereliction of duty. I have to apologize to you first." .”
Sun Mingze was unmoved.
Yao Shi continued: "We are also sorry that it has affected your mood in celebrating your family's birthday. Now that the matter has come to this, we will definitely find a way to make up for it."
Sun Mingze's face softened slightly this time, but he still snorted coldly: "Make up for it? How do you plan to make up for it?"
Yao Shi said: "Well, according to the rules of our store, if the customer cannot be satisfied, then we will waive the entire purchase, and as compensation, we are willing to pay three times the purchase amount. What do you think?"
Customers who can come to music restaurants to spend money are generally not short of money.
Because the prices of things here are really expensive.
So in order to avoid another dispute, Yao Shi simply raised the compensation from double to triple.
He believed that this was enough to show his sincerity.
At this time, Fu Yu, who had been standing nearby and watching, suddenly discovered that a [? 】.
This is a mission that I can take on!
Fu Yu chose to view.
[Customer Sun Mingze is resentful because the elderly in his family are dissatisfied with Shoudao. Careful communication may trigger side tasks]
Fu Yu was distracted by checking Sun Mingze's mission requirements when he was startled by his sudden angry rebuke.
"Do I care about the compensation money? Damn!"
"I'm telling you, if you can't make me the kind of birthday peach my old lady wants today, I'll come over to your place every day to make trouble! If you don't believe me, just give it a try!"
