"Hey, what's going on with you? You don't satisfy your customers and you still have to pay them money? How can you say that?"
The sharp voice made Qin Miaoyu frown slightly. She stepped back a little and continued: "These things were already agreed when we signed the contract. We have explained every item in the contract clearly."
On the way here, Qin Miaoyu also wondered whether there was a failure to communicate well, or there was indeed something that was not done properly. However, after looking around, she didn't find any problems, and looking at the attitude of the family, it was obvious that the purpose was not pure.
After the studio receives the order, signs the contract and pays the deposit, the wedding planner will lead people to start the planning and design. Every aspect will be communicated with the customer, and the wedding site layout will have renderings to explain to the customer.
The family had communicated with the studio countless times, and every time the details were discussed, and they never heard of any dissatisfaction, but at the end of the day something went wrong again.
"The contract, the contract also says that if the customer is dissatisfied, they can get a refund. We are not satisfied now, so why can't we get a refund?"
Qin Miaoyu glanced at Xiao Sun beside him. Xiao Sun immediately understood and began to talk to the family about several preconditions for refunds.
"Does this mean there are no refunds? What kind of shabby studio are you doing, and you still have some overbearing contracts?"
The person speaking this time was the groom-to-be...
Qin Miaoyu suddenly felt that this thing was getting weirder and weirder.
For example, the parents of the groom-to-be are old and can be forgiven for wanting to take advantage or saying they don't understand. But the groom-to-be doesn't look completely unsophisticated, otherwise he wouldn't have found a good partner in all aspects.
Such a person shouldn't understand the things signed in the contract, but now they say that their studio's contract is an overlord contract?
Qin Miaoyu had a change of heart and gave up the idea of a quick victory.
"Then what do you want?"
"Of course it's a refund! The scene you made is very different from the actual picture! Of course we are not satisfied, so it is normal to ask for a refund, right? We..."
Qin Miaoyu listened and looked at the hotel.
She was not responsible for the order this time, so it was her first time to come to this hotel.
Because their studio has no intention of taking the affordable route, the starting price of each order may be a bit expensive for ordinary people.
When we communicated with the studio before, the woman whose family conditions were very good was also present, and we mainly communicated with the woman, so that they subconsciously felt that the conditions on the man's side should not be too bad.
But the hotel they are in now is not of high quality at all. The banquet hall is already a bit old from the fact that it has not been decorated yet.
In other words, if the conditions were similar to the woman's, she would never choose such a hotel to hold her wedding.
Looking at the costumes of the family members of the newlyweds in front of her, they were completely different from the ones she had bumped into at the company a few times before.
After listening to the request of the groom-to-be's mother, Qin Miaoyu added: "Miss Zhou is very satisfied with our previous planning and layout. How about asking Miss Zhou to come over and discuss the solution together? We will give you any adjustments that can be made immediately Adjust to your satisfaction. This won't delay your wedding tomorrow, right?"
"There's no need to call Xiao Zhou, Xiao Zhou must have listened to us! Aren't you already pretty much set up the scene? There's no need to adjust it, just make do with it."
Qin Miaoyu asked: "So you mean you don't want a refund?"
The father of the groom-to-be said immediately: "No, you can't spend much money on these things anyway. It would be troublesome to dismantle and move them back. We only need 95% of the deposit for your leg, and the remaining money will be used by us." It’s the cost of buying these things!”
Qin Miaoyu really laughed angrily now, this family really had a good plan.
Not to mention how long the people in the studio have been working on this order, the price of just the items used to decorate the site was far less cheap than the family thought.
Because I want to go the mid-to-high-end route, I naturally want to make my money well spent, so the prices for these wedding site decorations are not low, not to mention the flowers that have been ordered to be delivered to the site later, they are all expensive. A little variety.
And this family wants to take advantage of it every time they talk...
"Sorry, that little money is not enough to cover the cost of these things for us, not to mention that you want a refund. Once the two parties have negotiated, we will naturally take all these things away!"
"Oh, why do you think you are going to such trouble to move things away? Some things have been damaged and can no longer be used. It's better to save trouble, right?" the mother of the groom-to-be also said.
Qin Miaoyu did not continue arguing with them and asked Xiao Sun if everything he should shoot had been taken.
Xiao Sun nodded and showed Qin Miaoyu the contents of his phone.
Qin Miaoyu said to the groom-to-be and his family: "Since you are not doing business sincerely, then so be it. The contract we signed in black and white before, if you insist on refunding, then follow the contract. If you think we are overlords, Contract, you can also sue us, we are waiting."
After that, she said to Xiao Sun: "Tell them to prepare to dismantle the things and bring them back to the company."
Xiao Sun responded: "Okay, Mr. Qin, I'll go right away."
"Wait, wait! Do you mean you won't give us a refund?"
"That's not true. It depends on how the contract is signed."
The groom-to-be's face changed and he rushed to Qin Miaoyu: "You are unwilling to refund the money if you haven't done it well yourself. Aren't you afraid that I will expose you on the Internet and make you have no business in the future?"
Qin Miaoyu thought to herself, then she doesn't mind at all!
She didn't take the blame. The wedding venue was decorated exactly like the renderings. It was very amazing. The family could post it if they wanted. Maybe their studio could earn traffic and get more and more customers.
The groom-to-be gritted his teeth and said, "Forget it, let's continue with the arrangements!"
"Son, this..."
The groom-to-be's mother wanted to say something, but the groom-to-be looked at her and stopped talking.
Qin Miaoyu stared at the groom-to-be: "Are you sure you want to continue? The final payment will be in place by then, right? Don't let me sort it out again then."
The groom-to-be’s face turned red: “I will, don’t worry!”
In the past, Qin Miaoyu would have thought about whether her words were a bit insulting because of the other party's reaction. However, the energy she spent in society in the past two years has made her understand that for some people, there is no need to have such emotions, otherwise At that time, you will only suffer a loss.
